Category Merchant Manager, 3P Hardlines SA

The Amazon Saudi Arabia Marketplace team is seeking a talented customer-obsessed Category Merchant Manager (CMM) to help shape the future of our Home and Electronics marketplace. This role offers a unique opportunity to own substantial portions of our rapidly expanding Home and Electronics category P&Ls while driving large-scale high-visibility strategic projects across multiple teams.

In this position youll take ownership of significant portions of our fast-growing Home and Electronics category P&Ls driving both top-line growth and bottom-line efficiency. But your impact will extend far beyond the numbers. Youll be the architect of strategic initiatives that redefine how third-party sellers engage with our Home and Electronics marketplace crafting incentive frameworks that align seller success with customer satisfaction. Your influence will span across the organization from collaborating with our Quality Assurance team to ensure the highest standards for electronics and home goods to partnering with our Supply Chain experts to optimize the complex logistics of large home items and delicate electronics.

The ideal candidate for this role brings a wealth of retail experience in Home and Electronics coupled with a forward-thinking approach to digital commerce. Youll leverage your deep understanding of both categories to curate an unparalleled selection for our customers in Saudi Arabia. Your analytical prowess will be put to the test as you dive deep into data unearthing insights that inform category growth strategies and drive decision-making at the highest levels of the organization. Most importantly youll be a collaborative leader adept at navigating cross-functional partnerships and influencing senior stakeholders across Amazons vast ecosystem.

This is more than just a job its an opportunity to shape the future of Home and Electronics retail in the digital age within the Saudi Arabian market. Youll be at the intersection of technology consumer behavior and cultural preferences developing expertise that spans from supply chain optimization to advanced analytics. If youre ready to bring your passion for Home and Electronics and your hunger for innovation to one of the worlds most customer-centric companies we want to hear from you. Join us in Saudi Arabia as we revolutionize the way the Kingdom shops for home goods and electronics.

Key job responsibilities
ATEGORY STRATEGIC PLANNING
- Collaborate closely with Home and Electronics Leadership on planning and business strategy
- Drive a best-in-class shopping experience for customers in Home and Electronics categories
- Maximize unit sales and Gross Merchandise Sales (GMS) growth through timely analysis and action
- Optimize assortments across various home goods and electronics product lines
- Develop strategies to enhance seasonal offerings and stay ahead of technological trends

BUSINESS DEVELOPMENT
- Partner with Marketplace teams to identify and recruit strategic sellers in Home and Electronics
- Focus on expanding category group selection offerings
- Develop frameworks to onboard and support small to mid-size brands in both categories
- Create incentive structures to attract top-tier national and international brands to the platform

CX AND SX IMPROVEMENT
-Innovate with our sellers to drive optimal customer experience across the Home and Electronics 3P business
- Deploy the Amazon vision for Home and Electronics on the 3P side ensuring seamless integration with 1P offerings
- Ensure customer experience parity between 1P and 3P items in both categories
- Collaborate with Quality Assurance teams to maintain highest standards for electronics and home goods
- Work with Supply Chain to optimize delivery experience for large home items and delicate electronics

A day in the life
As HL CMM youll drive strategic decision-making through data-driven insights and market analysis. Your day involves monitoring category performance metrics collaborating with sellers to optimize their offerings and working with cross-functional teams to enhance the customer shopping experience. Key activities include reviewing daily sales performance conducting seller business reviews participating in supply chain optimization meetings and developing strategies to expand product lines and stay ahead of technological trends. Youll focus on maintaining high-quality standards for home goods and ensuring that electronics offerings meet the latest industry specifications and consumer demands.

- Bachelors degree or above in business administration finance economics computer science data science engineering or other related field
- Experience influencing internal and external stakeholders
- Experience using strong customer service communication and interpersonal skills
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience with strong project management skills and the ability to thrive in a fast-paced environment

- Masters degree or above in management business administration economics engineering marketing
- Experience that includes strong analytical skills attention to detail and effective communication abilities or experience in SQL Server/MySQL
- Experience managing multiple projects prioritizing planning and managing time
- Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions
- Experience working in a program management capacity and/or leading large-scale complex projects
- Knowledge of analytical reporting tools (ie Excel Tableau)
- Knowledge of P&L

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Required Experience:

Manager