Bell Captain
The Hoxton
Company Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job Description
• Supervision: Lead and schedule bell staff for efficient operation.
• Guest Assistance: Ensure timely luggage delivery and guest escort services.
• Communication: Coordinate with front desk for guest requests.
• Maintenance: Oversee cleanliness and functionality of the lobby area.
• Training: Mentor bell staff on service standards.
Qualifications
• High School diploma or equivalent.
• Prior experience in bell services with leadership duties.
• Good communication and organizational skills.
• Knowledge of local attractions and services.
- ...Supervision: Lead and schedule bell staff for efficient operation. Guest Assistance: Ensure timely luggage delivery and guest escort services. Communication: Coordinate with front desk for guest requests. Maintenance: Oversee cleanliness and functionality of...
- ...Bell Attendant Always lending a helping hand with a smile. As a Bell Attendant your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive. What you will be doing: Timely delivery of...
- ~ Provides excellent guest service in both F&B functions and meeting events ~ Sets up and tears down F&B functions as well as meeting events as required ~ Helps maintain a clean and organized workplace ~ Assists the Outlet Manager with preparing for and executing...
- ...F&B Captain Passionate about guest interaction food and beverage As a Captain you will lead your team to create unforgettable Food & Beverage experiences for our guests. What you will be doing: Youll take care of resource planning manage your team and support...
- Description POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service...
- ...Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirements Provides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any...
- ...Conduct regular walkthroughs of the lobby and public spaces to ensure a consistently polished luxury presentation Collaborate with Bell Valet and Concierge teams to create a unified and welcoming arrival experience Support the scheduling training and mentoring of...
- ...the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...
- ...and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Check with captain or supervisor before leaving at end of shift. Set up stock and maintain work areas. Stock ice glassware and paper supplies. Remove...
- ...Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run...
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