New Installation Supervisor

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Job Description:

The role holder is responsible for managing the installation operations within the assigned geographical area including site construction progress equipment checking and storage and conducting safety audits. The role holder is also responsible for manpower requisitions based on project delivery plan. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Strategic Responsibilities:

• Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making both on a periodic basis and for ad-hoc management requests.
• Follows all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Studies the project requirements and accordingly makes manpower requisitions.
• Cascades the organizational plan into individual accountabilities by distributing tasks in a balanced manner amongst all team members.
• Liaises with site engineer/in-charge at client sites to arrange for safe storage of material and tools prior to receiving equipment and starting installation.
• Guides the team to check lift/escalator/travellator equipment against bill of lading and other documents and report any damage or shortage.
• Supervises the Installation/Adjuster teams checks time sheets to ensure accuracy and updates the management on the site progress against the plan for the job site.
• Conducts site visits to check site construction progress (including shafts doors opening pit overhead escalator rise etc.) and advises the client on any discrepancy between the drawing requirement and work executed at site.
• Conducts safety audit at client sites to ensure all installation operations are conducted within the OTIS safe working procedures and WWJSSS requirement etc. to minimize any safety concerns.
• Reports any near miss safety hazards and accidents on time as per company set policy & procedure.
• Maintains close relationship with the employees as well as customers to maximize the customer satisfaction.
• Supports other junior colleagues with installation operations at the client sites acting as a coach to help develop their skills further.
• Conducts formal and informal trainings on technical tasks for team members to help develop their skills and enhance operational effectiveness.
• Notifies Finance Department of the work stages at the client site to enable the company to collect its dues without delay according to contracts or proposal and payment conditions.

People Management:

• Organizes and supervises the activities of team members in a manner that supports self-management and continuous improvement.
• Provides coaching formal and informal feedback to team members in order to support their continuous development.

Minimum Qualifications:

• Bachelors degree in business/engineering or equivalent
• Minimum of 5 year of relevant experience in field operations in a construction/engineering organization
• Fluent written and spoken English essential Arabic preferred
• Interprets or explains data or information to deliver messages to audiences about the subject matter where information may be complex in nature

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

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Required Experience:

Manager