Business Intelligence Engineer MENA CX Product
Full-time
Amazon
Our team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel build entitlements and automate the daily/weekly tracking of shopping events. The leader in this role is the starting point of product roadmap creation needs to demonstrate customer advocacy and develop a strong hold on quantified customer behavior. This role partners with Product managers Tech and Business teams in MENA and WW to establish feature value. It is placed in a fast paced ambiguous space which will require the candidate to work with speed and depth all together. They will need to influence stakeholders and lead communication with L8 leaders.
Key job responsibilities
This role owns shopping funnel entitlements and enables features to be quantified to establish their contribution to closing entitlement gaps. MENA is a dual language region and the role owns reporting of shopping journeys in both languages for regular stakeholder reviews. The candidate will dive deep into platform impact of launched/in experiment features and lead course correction with Product Managers. Data sources for customer events are not standardized and this role also innovates for securing access to the right customer event data to establish impact. 3 years of analyzing and interpreting data with Redshift Oracle NoSQL etc. experience
Experience with data visualization using Tableau Quicksight or similar tools
Experience with data modeling warehousing and building ETL pipelines
Experience in Statistical Analysis packages such as R SAS and Matlab
Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience with AWS solutions such as EC2 DynamoDB S3 and Redshift
Experience in data mining ETL etc. and using databases in a business environment with largescale complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Vacancy posted 5 days ago
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