Commercial Manager - Elizabeth Arden

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

We are looking for an experienced Commercial Manager to lead the Elizabeth Arden business across the Middle East Travel Retail network and the India distribution market.

This is a highly autonomous leadership role, reporting directly to the General Manager, with full ownership of commercial performance across multiple markets. You'll be responsible for driving sustainable growth, strengthening strategic partnerships, leading high-performing teams, and identifying new business opportunities while ensuring operational excellence. Your responsibilities will be to:

• Own the commercial performance of the Elizabeth Arden business across Travel Retail and the India distribution market.

• Deliver sales, profitability, and market share objectives through strong commercial execution.

• Lead, coach, and develop a team of Team Leaders and Beauty Advisors across multiple countries.

• Build long-term relationships with key partners, distributors, and internal stakeholders.

• Drive business development by identifying new accounts and expanding distribution opportunities.

• Maximize sell-in and sell-out performance through effective forecasting, commercial planning, and execution.

• Monitor sales performance, analyse market trends, and implement action plans to drive continuous growth.

• Manage distributor performance in India, ensuring strong execution, compliance, and brand representation.

• Develop annual and monthly forecasts while working closely with Supply Chain, Marketing, Finance, Customer Service, and Product Registration teams.

• Ensure best-in-class merchandising, product availability, pricing competitiveness, and brand visibility across all markets.

• Manage trade marketing investments and distributor budgets to maximize commercial return.

• Travel regularly across the region to support market development, strengthen partnerships, and lead business performance.

  What you’ll need to succeed

• 7-10+ years of commercial leadership experience within Beauty, Cosmetics, Luxury Retail, FMCG, or Travel Retail.

• Proven experience managing distributor markets and driving commercial growth across multiple countries.

• Strong understanding of Travel Retail and/or Duty Free environments.

• Experience leading regional sales teams and developing high-performing people.

• Strong commercial acumen with experience managing sales targets, forecasting, budgets, and P&L performance.

• Excellent relationship-building and stakeholder management skills.

• Experience negotiating with retailers, distributors, and commercial partners.

• A proactive, entrepreneurial mindset with the ability to work independently and make commercial decisions.

• Strong analytical skills with the ability to translate performance data into action plans.

• Willingness to travel on a regular basis, particularly to India and regional Travel Retail markets.

What we can offer you

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.