Senior Technical Support Engineer - Windows
Intertec Systems
Senior Technical Support Engineer - Windows
Technical Support
Dubai
Permanent
Job Title: Senior Technical Support Engineer - Windows
Job Purpose: To provide expert technical support, administration, and optimization for enterprise IT infrastructure, encompassing Windows systems, virtualization, networking, automation, and security, while ensuring seamless operations and alignment with organizational objectives.
Qualification: Bachelor of Engineering in IT or related fields
Certification: Professional Certification in Server domain (MCSE/MCSA), Microsoft Azure Associate, VMware Certified Professional (VCP), ITIL (Minimum Foundation Level), Excellent understanding of IT Service Management and underlying Processes.
Experience: Minimum of 7-8 years’ experience in the IT Infrastructure domain with at least 3 years’ experience in managing large IT Projects.
Responsibilities
- Manage and maintain Windows servers and services, including Active Directory (AD), Exchange, and Windows Performance Management.
- Solid understanding and experience of Mail flow in an enterprise environment.
- Troubleshoot and optimize IIS web servers for high availability and performance.
- Administer and optimize Mobile Device Management using VMware Airwatch, Microsoft Intune and related technologies.
- Apply solid networking concepts for configuration, monitoring, and troubleshooting of IT infrastructure.
- Enforce strong security practices and standards across all systems.
- Implement and manage automation tools such as BMC ITOM, BMC TSSA, Manage Engine and SCCM to enhance operational efficiency.
- Develop and execute Power Shell or similar scripts for process automation and task scheduling.
- Manage Azure AD, Office 365, and associated cloud services for user management and service optimization.
- Administer enterprise backup solutions using Commvault and Veeam, ensuring data integrity and disaster recovery readiness.
- Monitor and optimize system performance, diagnosing and resolving technical issues proactively.
- Conduct root cause analysis and implement long-term solutions.
- Collaborate with cross-functional teams to design and implement infrastructure solutions.
- Knowledge on Microsoft SQL Server
- Excellent communication skills and customer service ethos.
Mandatory
- Windows Server Management
- SCCM/Patch Server Management
- Active Directory
- Microsoft Exchange
- Office 365 Management
- Automation through BMC True sight Server Automation and Manage Engine
- VM Management
- Backup Management
- Problem Solving.
- Interpersonal Skills.
- Planning and organization.
- Flexibility & dedication toward the work.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Engineer - Windows in Dubai vacancy
- ...company premises. 2. Customer Support & Experience 2.1. Customer Interaction... ...escalation to relevant teams. 2.3. Technical Support & Ticket Management: Manage customer... ...advancements in robotics and relevant engineering fields. Participate and take an active...
- ...Connect IT is seeking a Technical Support Officer to provide hands-on IT support at a customer site in Dubai. This on-site position is suited... ...Level 1 and Level 2 support across hardware, software, Windows systems, and IT infrastructure. The role will also involve IT...
- ...We are looking for a Technical Support Enginee r to provide L1/L2 technical support, troubleshoot user and system issues, and ensure timely... ...follow-up and closure. • Escalate complex technical issues to senior technical teams when required. • Support configuration and...
- ...Job Overview The IT Support Engineer is responsible for providing technical support and troubleshooting services... ...· Escalate complex issues to senior IT staff or third party vendors as... ...skills. Excellent knowledge of Windows/macOS environments, networking...
AED9000 - 10000 per month
...Position: Technical Support Officer Date Posted: August 10, 2026 Industry: Information Technology / IT Services Employment Type:... ...provide Level 1 and Level 2 support across hardware, software, Windows systems, and IT infrastructure. The role will also involve IT...- ...IT Infrastructure & Support Engineer Job Description Job Summary · We are seeking a proactive and technically skilled IT Infrastructure & Support Engineer to manage and support... ...System Administration · Administer Windows Server and/or Linux environments. · Manage...
- ...GLOBAL is hiring an experienced IT Desktop Support Engineer on behalf of an existing client in... ...candidate will be responsible for providing technical support, troubleshooting hardware and... .... • Strong knowledge of: • Windows operating systems and desktop troubleshooting...
- ...Whitehats is looking for an experienced IT Support Field Engineer to join its growing team in Dubai.... ...for IT professionals who have strong technical expertise in end-user support, infrastructure... ...site and remote technical support for Windows and macOS users. • Administer...
- ...include frontend and backend engineers, AI research scientists, and... ...architecture, and development of native Windows desktop applications using... ...: integrate and validate support for accessibility APIs (e.g.... ...). ~ Experience leading technical design, mentoring other engineers...
- ...Job Summary The Sales & Technical Support Engineer (Ventilation Fans) will combine technical expertise in ventilation fan products with customer‑facing sales support activities. This role will manage technical enquiries, prepare accurate quotations and product configurations...
- ...We are looking for an experienced senior technical-based Architect to join our Dubai studio. Representing LW as a Senior Architect you will work alongside our talented team, creating residential, mixed-use and hospitality projects for clients based in the UAE and...
- ...in Dubai to recruit a VIP IT Support Engineer who is passionate about... ...support and customer service to senior executives and business leaders... ...issues. • Support Windows and macOS devices, Microsoft... ...Work closely with internal technical teams and third-party vendors...
- ...T echnical Sales Support Intern- Dubai, UAE We empower our people to stay resilient... ...journey? Join our Digital Industry as the Technical Sales Intern and help us transform the... ...between the sales, pre-sales, engineering, and customer support teams to ensure seamless...
AED14000 - 17000 per month
...Senior Technical Engineer (Solution Architect) Location: Dubai, UAE (Client Site) Salary: AED 14,000 – AED 17,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 5–8 years of relevant experience...- ...Develop and review MEP shop drawings and technical submissions. - Coordinate with site... ...disciplines to resolve technical issues. - Support the installation of mechanical equipment... ...requirements, and international engineering standards. - Participate in BIM coordination...
- ...Job Description – Senior SAP BASIS & Authorization Technical Analyst Core Responsibilities SAP BASIS: Provide... ...cloud integration, disaster recovery support, technical monitoring, lifecycle... ...ASE, MaxDB Databases • Linux and Windows Administration • High Availability...
AED7000 - 10000 per month
...Position: IT Support Engineer Date Posted: August 9, 2026 Industry: Information Technology... ...involves providing on-site and remote technical support across different client environments... ...and user environments. • Support Windows Server environments, Active Directory,...- ...WE’RE HIRING FOR A DESKTOP SUPPORT ENGINEER IN DUBAI! Excis is a global IT support leader, driven... ...VIP users, where professionalism, technical expertise, and excellent communication... ...User Computing. ~ Strong knowledge of Windows 10/11, Microsoft 365, Active Directory,...
- ...Position: IT Support Engineer Date Posted: July 27, 2026 Industry: Information Technology... ...ideal for IT professionals with hands-on technical support experience who are passionate... ..., and access point issues. • Support Windows Server environments, Active Directory,...
- ...Timberland, Vans, Mama Sita's, and McCain. Role Summary: The Support Engineer – Retail Tech (POS) is responsible for managing incidents... ...both business users and IT vendors to address and resolve technical issues. The Support Engineer will play a crucial role in...
- ...is looking for an amazingly talented Senior Planning Engineer to join our team to perform planning... ...including time impact analysis & window analysis with the strong skill to demonstrate... ...various meetings including kick-off, technical, service coordination, progress...
- ...connection; Respond to users' IT consultation and IT support requests in a timely manner, and provide technical support to users through on-site investigation,... ...troubleshooting of mainstream operating systems (Windows/macOS/Linux), with experience in Active Directory...
- ...We are looking for a skilled and detail-oriented Automotive Window Tinter to join our team. In this role, you will be responsible... ...hands-on experience in the automotive industry. Be part of a supportive environment with growth opportunities. Ready to make every tint...
- ...recruitment activities. The Network Support Engineer is responsible for analyzing, testing,... ...schedule. Able to follow instructions from senior engineers both verbal and written.... ...and solve unexpected problems (technical or non-technical) on the fly. Driven...
- ...Position: Technical Assistant – Tally Software Support Date Posted: July 12, 2026 Industry: Information Technology | ERP Software | Technical Support... ...configuration. • Support basic networking and Windows-related technical issues. • Maintain accurate records...
- ...The Technical Engineer – Fit-Out is responsible for preparing, reviewing, and coordinating technical drawings and submissions for interior... ...are accurate, coordinated, approved, and buildable to support smooth site execution. Shop Drawings & Technical Submissions...
- ...SUMMARY OF THE ROLE Senior Engineer Working a t Dubai, UAE Do you excel at solving... ...and efficient project execution. Support project execution by overseeing engineering... ...or requirements change. Provide technical guidance and mentoring to Engineers, maintaining...
- ...Position: Technical Support Manager Date Posted: July 2, 2026 Industry: Information Technology / IT Support / Managed Services Employment Type: Full Time Experience: 8+ Years in IT Support, Managed Services, or Service Desk Management Qualification: Bachelor...
AED12000 - 18000 per month
...Position: L3 Windows Administrator Date Posted: August 12, 2026 Industry: Information Technology / IT Infrastructure Employment... ...Windows environments and delivering advanced infrastructure support. The ideal candidate will possess strong expertise in Windows...- ...50,000 planners, designers, engineers, scientists, digital innovators... ...We are seeking a seasoned Senior Planning Engineer to lead schedule... ...contract specifications. Support the Project Manager/Resident... ...firm powered by deep technical abilities, we solve our clients...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Technical Support Engineer - Windows. Be the first to apply!
