Director

In this role you will provide expertise to support the sale and deployment of Context Labs’ products by bridging technical, product, and customer needs, with a focus on oil & gas facilities and GHG emissions expertise. The individual collaborates with sales, product, and customers to deliver demos, assess digital readiness, and solve complex data integration challenges. It is a high-visibility role in a growing company, requiring hands-on technical and client-facing support throughout the pre- and post-sales process as well as mentoring junior staff members. The position reports to the Chief Customer Officer and works closely with senior leadership.

• Define pre-sales technical positioning, demo standards, and reference implementation strategy
• Support executive sponsor conversations
• Ensure sales motions align with delivery and support capacity
• Establishes architectural standards and reusable system design patterns across customers
• Align solution architecture strategy with product and platform evolution
  

Discovery, Qualification & Delivery Governance

• Define qualification and delivery standards
• Defines discovery frameworks that ensure consistent capture of system level requirements globally
• Set minimum technical readiness criteria
• Own escalation path for all deals
  

Solution Design & Architecture

• Define architectural principles for scalability performance and reuse
• Ensure alignment between customer solutions and long-term platform architecture
  

Emissions Architecture Standards

• Define and govern standards for emissions calculation logic, methodology interpretation, and auditability across the portfolio
• Approve or reject architectural exceptions
  

Knowledge Engineering Standards and Governance

• Define and govern standards and processes for knowledge engineering across the portfolio ensuring integration with the CXL knowledge graph technology
• Ensure long-term maintainability of CXL knowledge graph technology
  

Data Integration Strategies and Standards

• Set portfolio-wide standards for asset modeling, data integration patterns, and scalability
• Ensure long-term maintainability of customer configurations
  

Output & Certification Governance

• Govern how certificates, compliance reports, and operational dashboards are designed and issued
• Ensure outputs remain defensible, verifiable, and regulator ready.
  

Implementation Support

• Establish governance to maintain architectural consistency across implementations
• Ensure adherence to system design standards globally
  

Sales to Delivery to Support Alignment

• Establish and enforce standards for post-sales handoff
• Align Sales, Solution Architect/Engineering, Delivery TPM, and Support expectations
• Continuously refine rules based on post go-live outcomes
  

Experience

• Balances revenue growth with delivery risk, regulatory exposure, and long-term platform integrity
• Builds and leads the Solution Architecture organization
• Sets standards, goals, accountability and develops future leaders
• Portfolio level understanding of emissions architecture, knowledge graph design, data integration strategy and platform scalability
• Exceptional written, presentation, and verbal communication skills
• An ability to explain technical subjects to non-technical people
• Outstanding organizational skills
• Experience with enterprise software implementations involving complex data integration and migration efforts