Manager - FAAS - EY Academy - Dubai

At EY, we are committed to helping organizations navigate complexity, unlock value and build sustainable growth. Within Financial Accounting Advisory Services (FAAS), we work alongside CFOs, finance leaders and executive teams to address critical business challenges across finance transformation, digital enablement, governance, reporting, risk management and workforce transformation.

As organizations across the Middle East accelerate their transformation agendas, the ability to develop future-ready talent has become a strategic imperative. Through EY Academy, we help governments, sovereign wealth funds, financial institutions and leading organizations build the capabilities, skills and leadership required to thrive in an increasingly digital, data-driven and AI-enabled world.

EY Academy serves as EY's capability transformation platform, bringing together advisory expertise, learning innovation, industry knowledge and technology-enabled solutions to deliver measurable workforce outcomes. Our solutions span Data and Artificial Intelligence, Digital Transformation, Leadership and Management, Finance and Accounting, Governance and Risk, Sustainability and Future Workforce Development.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

We are looking for a Manager: Data, AI and Capability Transformation to join our growing Academy team. This role offers the opportunity to work with leading organizations across the region to design and deliver large-scale capability transformation initiatives that support organizational priorities, national agendas and workforce modernization efforts.

Your key responsibilities

Capability Transformation and Advisory

• Conduct capability assessments, workforce diagnostics and skills gap analyses to identify development priorities and future workforce requirements.
• Design capability development strategies, learning architecture and competency-based frameworks aligned to business objectives.
• Translate business challenges into practical capability development solutions that deliver measurable outcomes.

Data and AI Capability Solutions

• Lead the development of learning solutions across Data Literacy, Data Analytics, Artificial Intelligence, Generative AI, Data Governance and Emerging Technologies.
• Design structured learning pathways for executives, managers, specialists and technical professionals.
• Continuously evaluate market trends, emerging technologies and industry developments to refresh portfolio offerings.
• Collaborate with global EY teams, industry experts and technology partners to develop innovative capability-building solutions.
• Support organizations in building AI readiness and accelerating technology adoption through targeted learning interventions.

Learning Design and Innovation

• Design impactful learning journeys that incorporate classroom learning, virtual delivery, coaching, mentoring, assessments and experiential learning.
• Develop modular content including session plans, simulations, labs, and case-based learning
• Leverage modern learning methodologies to enhance learner engagement and knowledge retention.
• Utilize learning analytics and impact measurement frameworks to evaluate effectiveness and drive continuous improvement.
• Ensure learning solutions reflect global leading practices and EY quality standards.

Business Development and Client Engagement

• Support proposal development, solution design and client presentations for capability transformation opportunities.
• Contribute to revenue growth through account expansion, cross-selling and identification of new opportunities.
• Build trusted relationships with clients and stakeholders across government, financial services and corporate sectors.
• Participate in client meetings, workshops and strategic discussions to understand capability challenges and recommend tailored solutions.
• Support the development of commercial proposals, statements of work and project plans.

Facilitation & Executive Engagement

• Lead high-impact workshops and executive sessions across senior management and leadership cohorts
• Translate complex AI, data, and analytics concepts into practical, business-relevant outcomes
• Facilitate discussions to identify AI opportunities, efficiency gains, and decision enhancements
• Support leadership alignment on AI adoption roadmaps
• Monitor project performance, risks, budgets and timelines to ensure successful delivery.
• Ensure programs are delivered in accordance with EY methodologies, quality standards and client expectations.
• Drive continuous improvement through learner feedback, client insights and delivery analytics.

Technical competencies

• Capability Building and Workforce Transformation
• Learning Strategy and Learning Architecture Design
• Training Needs Analysis and Capability Assessments
• Design and deliver impactful training programs
• Data and Artificial Intelligence Fundamentals
• Data Analytics and Business Intelligence
• Digital Transformation
• Learning Experience Design
• Learning Analytics and Impact Measurement (Kirkpatrick Level 1-4)
• Program and Portfolio Management
• Business & Commercial Acumen
• Change Management
• Proposal Development and Solution Design

Skills and attributes for success

• Strong consulting and problem-solving capabilities.
• Ability to engage confidently with senior stakeholders and executive leadership teams.
• Commercial mindset with experience supporting business development and growth initiatives.
• Strong facilitation, presentation and communication skills.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.
• Passion for learning innovation, workforce transformation and emerging technologies.
• Strong analytical and data-driven decision-making skills.
• Collaborative approach with the ability to work across diverse teams and stakeholders.

To qualify for the role, you must have

• Bachelor’s degree in Technology, Data Analytics, Engineering, or a related discipline, with demonstrated understanding of AI, data, and digital transformation concepts
• 8–12 years of relevant experience across consulting, AI and data-driven transformation, capability building, and digital adoption, with hands-on exposure to AI solutions, workflow design, and automation use cases
• Experience managing complex learning, transformation or organizational capability initiatives.
• Demonstrated experience working with government entities, large corporates or financial institutions.
• Strong client-facing and stakeholder management experience.
• Experience in proposal development and business development activities.

Ideally, you’ll also have

• Bachelor’s degree in AI, Computer Science, Data Science, Engineering or a related field
• Master’s or PhD preferred, especially in AI or related areas
• MBA is a strong plus, especially alongside a technical background
• Strong academic background from a leading university preferred, for example:
  Oxford, Cambridge, Imperial, LSE, UCL, INSEAD, LBS, IE, HEC, Harvard, MIT, Stanford or similar
• Certifications in teaching, facilitation or learning design are highly valued
• Relevant AI certifications (e.g. Microsoft Copilot, Azure AI, OpenAI) are a plus

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.