Guest Service Agent
Full-time
Dragon Palace Hotel
Full job description
Job Description:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Accommodating general and unique requests.
Qualifications:
- High school diploma or GED.
- 2+ years of experience in the hotel
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
Job Types: Full-time, Contract
Contract length: 24 months
Vacancy posted 5 days ago
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