...SaaS organization, with at least 5 years in a leadership role Experience using a Support Helpdesk tool such as Jira Service Desk, Zendesk or similar. Strong knowledge of software development methodologies, tools, and frameworks Knowledge of ITIL IT Service Management principles...
ClickJobs.io
Dubai
5 days ago
...should have work experience as a Customer Support Representative or customer support agent. (Mandatory)
- Technical competencies: Zendesk, FreshDesk, Bitrix24, Zoho, Salesforce
**This is not a typical telemarketing role where you’ll be asked to generate leads or achieve...
uPay Payment Services LLC
Dubai
4 days ago
...market (companies with 250-2000 employees) across industries
Experience selling CX and CCaaS/UCaaS solutions from Fresh works, Zendesk, Nice InContact, Five9, Talkdesk, Ring Central, Zoom etc
WE OFFER:
Industry-leading salary package and...
Atheer Company
Abu Dhabi
5 days ago
~2+ years managing teams of telesales executives.
~ Familiar with Zendesk, CRMs’ (Salesforce a plus)
~ Analytical mind and problem-solving aptitude
~ Strong organisational skills
~ Result orientated with problem solving skills to resolve challenges through creative...
Bayut.com
Dubai
5 days ago
...Business Management.
~7 years of experience in managing Customer Care.
~ Understanding of all communications tools such as Ziwom Zendesk, genesis etc…
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to...
MAJID AL FUTTAIM
Dubai
5 days ago
...understanding of JIRA and the workflow involved.
Must have working exposure to various team collaboration and support tracking tools like Zendesk, ALM, Confluence etc.
Good exposure on both Scrum and Kanban methodologies
Good to have a programming experience in at least...
Tech Junction Ltd
Dubai
4 days ago
...support within the financial or FinTech sector.
Strong client-facing and communication skills.
Working knowledge of Salesforce, ZenDesk, MT4, and MT5.
Familiarity with affiliate management software such as Etrass or CellXpert is advantageous.
Demonstrated...
ThinkMarkets
Dubai
3 days ago
...understanding of Linux system administration with an emphasis on networking (TCP/IP) and security best practices
????Experience with Zendesk, Jira, Confluence, and test/defect management tools and processes and real-time monitoring tools such as Splunk
????Experience...
BeInCrypto
Dubai
1 day ago
...Containers and scripting
languages
~ Knowledge on HVAC systems
WE VALUE
Knowledge of Azure IOT
Working knowledge on the Zendesk, JIRA,
Confluence tools
Excellent written and verbal communication
skills
Strong interpersonal skills
Strong continuous...
Honeywell International Inc.
Dubai
4 days ago
...ambiguity; enjoy developing new processes
Experience in a startup environment or larger business in change
Familiarity with Zendesk, Confluence, or other enterprise Content Management Systems (CMS)
Familiarity with managing tasks with SmartSheets, Notion, or similar...
ACCUMED
Dubai
5 days ago
...knowledge of Windows, Linux, and Mac OS environments.
~ Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
~ Advanced knowledge of IT software, hardware, and network setup.
~ Exceptional ability to prioritize and diagnose IT problems...
Dubai Careers
Dubai
2 days ago
...– at least until training is complete.
~ Kustomer experience would be a plus – but any similar Ticketing platform is acceptable (Zendesk, Gorgias)
~ Can manage projects and very comfortable running reports in Gsheets and/or Excel
~ Overall strong English Reading, Writing...
The Ridge
Dubai
2 days ago
...problem-solving skills and ability to handle difficult situations calmly
- Familiarity with customer service software systems (e.g. Zendesk)
- Ability to work well under pressure in a fast-paced environment
We are an equal opportunity employer and welcome applicants...
ConFlip
Fujairah
5 days ago
...Excluyente: M nimo 2 a os de experiencia en puestos de atenci n al servicio y/o en creaci n de contenido ;
Deseable: Experiencia con Zendesk, Salesforce u otros Preferentemente experiencia con tecnolog as de marketing online y
Deseable:Nivel intermedio de ingl s y...
Puma Dubai
Dubai
2 days ago
..., capable of working independently and self-motivated
Experience working within a Global SaaS company would be highly regarded
Zendesk experience is preferred
Participate in on-going product training and process upskilling.
Use initiative in identifying trends and...
Deel
Abu Dhabi
4 days ago
...Bachelor’s degree preferred
4+ years of experience with Telesales
2+ years managing teams of telesales executives.
Familiar with Zendesk, CRMs’ (Salesforce a plus)
Excellent communication skills
Analytical mind and problem-solving aptitude
Strong organisational...
dubizzle
Dubai
4 days ago
...degree preferred
~4+ years of experience with Telesales
~2+ years managing teams of telesales executives.
~ Familiar with Zendesk, CRMs’ (Salesforce a plus)
~ Excellent communication skills
~ Analytical mind and problem-solving aptitude
~ Strong...
Dubizzle Group
Dubai
1 day ago
...online & offline meetings.
Follow up with Internal teams and supporting functions.
Operations & customer support via chatbot and Zendesk.
Onboard, revise and test CPay campaigns.
Attend Classera offline & online events.
All soft skills are applied:
Sales...
Kinetik People - Talent Recruitment
Dubai
4 days ago
...’s degree preferred
~4+ years of experience with Telesales
~2+ years managing teams of telesales executives.
~ Familiar with Zendesk, CRMs’ (Salesforce a plus)
~ Excellent communication skills
~ Analytical mind and problem-solving aptitude
~ Strong organisational...
Bayut.com
Dubai
17 days ago
...Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
#J-18808-Ljbffr
Parsons
Dubai
2 days ago
...strong relationships with Deel internal stakeholders, responsiveness, and engagement in all Deel's tools and systems, e.g Slack, Jira, Zendesk, etc
Welcoming feedback and considerations across multiple teams and negotiating win-win solutions in a thoughtful,...
Deel
United Arab Emirates
4 days ago
...degree in business, communications, or a related field may be advantageous.
Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.
Previous experience in a customer service role is preferred....
W Hotels
Dubai
3 days ago
...knowledge of Windows, Linux, and Mac OS environments.
~ Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
~ Advanced knowledge of IT software, hardware, and network setup.
~ Exceptional ability to prioritize and diagnose IT problems...
Accor
Dubai
2 days ago
...enable seamless shopping experience.
REQUIREMENTS
~ Bachelor's degree in business management.
~7 years of experience in managing Customer Care.
~ Understanding of all communications tools such as Ziwom Zendesk, genesis etc.
~ Past CX experience is a plus....
MAJID AL FUTTAIM
Dubai
9 days ago
...knowledge of Windows, Linux, and Mac OS environments.
~ Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
~ Advanced knowledge of IT software, hardware, and network setup.
~ Exceptional ability to prioritize and diagnose IT problems...
Vam System
Dubai
2 days ago
...Respond to user inquiries and feedback in both app stores (through review responses) and through the customer service platform (e.g., Zendesk)
Maintain active communication with the player community, addressing their queries, concerns, and suggestions, and providing...
Remote job
...and best practices in our budding support department;
Answer players’ inquiries related to tinyBuild games via a ticket system (Zendesk or other);
Respond to player inquiries on multiple channels;
Escalate cases when and where needed;
Create FAQs;
Provide...
Remote job
AED6000 per month
...UAE is mandatory.
· Experience in launching & implementing new CRM’s for efficient working of the team
· Technical competencies: Zendesk, FreshDesk, Salesforce, Zoho,
HubSpot, Sales loft, Pipedrive
· Should possess positive attitude, active listener & attention...
...working in a MacBook Pro environment.
~ Not required but is considered a plus if you have a working knowledge of Monday.com , Zendesk, Notion, Slack and Salesforce.
~ You understand the need and ideal to work largely asynchronously .
~ It's not required to have...
Remote job
...Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It’s well-...