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...Technical Customer Service Manager page is loaded Technical Customer Service Manager
Apply locations Abu Dhabi posted on Posted Today job requisition id R-2101 Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best...
...Managing the customer support department’s day-to-day functions.
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote...
~ Customer Service Manager - Work from home
Customer Service Manager - Work from home
Responsibilities:1. Develop and implement customer service policies and procedures to ensure consistent service delivery.2. Manage and oversee a team of customer service representatives...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive... ...and closeout. Follow up with customers and facility managers to ensure facility problems are completed. Coordinate routine...
...Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
...a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries... ...Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Disclaimer...
...Customer Service Manager | Momentum Corporate Services Abu Dhabi
Our portfolio includes mobile game development and publishing, virtual reality experiences, gaming, esports management and content platform services, each dedicated to creating immersive and personalized...
...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.
Monitor and analyse customer...
...equipment
Provide Freight solution to the customer
Develop relation with the customer... ...claim, payment issues or pending shipment
Manage shipment from origin to destination to... ...rates with carriers, agents, offices and service providers
Achieve the overall freight...
...Experience in managing people or projects and or Senior Stakeholders
Technical And Interpersonal Skills
Experience in guest and hospitality or customer care services for high value customers
Knowledge of performance evaluation and customer...
...methodology that aligns with the organization's customer experience goals and digital initiatives... ...and customer-centric brand message. The Manager should articulate the organization's... ...maximize the value of products and services. Provide guidance on using digital tools...
...Responsibilities• Track T&P project costing on a weekly basis• Manage consumable lists for workshop and trials• Arrange monthly consumable stock takes• Order consumables monthly• Assist with repair and maintenance orders• Generate eRequester PR's• Track T&P eRequester...
Previous association with a company in the role of a customer service executive or representative.Adept in using customer relationship management software to offer the best client services.Adept in addressing client questions through effective telephonic conversation.Portraying...
...Location: Abu Dhabi, UAE
Department: Customer Relations
Reports To: Director of... ...improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in... ...drive improvements in our products and services.
Key Responsibilities:
# Customer...
...cleaning solutions, according to specifications.
14. Notify managers concerning the need for major repairs or additions to building... ...squeegees.
17. Responds to special requests from manager or customer for special events or other extra cleaning requirements.
KNOWLEDGE...
...• Identify and assess customers’ needs to achieve satisfaction.• Offer appropriate details about the company using relevant tools and... ...to facilitate a swift decision-making process.• Work with the management team to stay updated on product knowledge and be informed of any...
...To manage the Bank wide customer service agenda, overseeing and tracking through to successful conclusion, the handling of all customer complaints escalated or originated from senior levels within the Bank, UAE Central Bank (CBUAE) or from other Government agencies and...
...Ensure availability of required resources for workshop maintenance and repair, and schedule expectations to complete the job safely... ...all the mechanical activities are in full compliance with HSE Management System, Integrity, Operation and Maintenance Procedure.
Determine...
1-Work closely with the management and the department heads on setting standards for the organizational development and performance ;
2-Translate the strategic plans into goals and design organizational performance evaluation measurements
3-Advice,Design and implement...