Search Results: 92 vacancies
...Assist DM in conducting feasibility studies by providing requisite costing information
Provide input for setting up cross-functions SLAs, ensure compliance of the function with SLAs Job Category
Banking & Financial Services
Job Requirements Experience
Min:...
Budge Recruitment
Abu Dhabi
3 days ago
...Ensure innovative and efficient service delivery• Regularly review administrative processes and identify areas for improvement• Monitor SLAs and conduct monthly governance meetings• Support the development of HR policies and procedures• Conduct management networking and...
Kering Dubai
Abu Dhabi
1 day ago
...identification to satisfy stakeholder requirements
Develop and institutionalize community governance strategy (Develop and implement entity SLAs and standards, procedural agreement, service requests management model)
Coordinate periodical stakeholders group meetings (survey...
Adecco Careers
Abu Dhabi
4 days ago
...Centre.
Provide certainty that all alerts are addressed in a timely manner to meet and/or exceed external Service Level Agreements (SLAs) and internal Service Level Objectives (SLOs).
Liaise with vendors and fault management teams to identify troubleshoot and...
Talent Pal
Abu Dhabi
3 days ago
...and efficiency in cloud deployments.
# Troubleshoot and resolve complex network issues, ensuring minimal downtime and adherence to SLAs.
# Collaborate with cross-functional teams to ensure network infrastructure aligns with business objectives and cloud service...
Core42
Abu Dhabi
2 days ago
...assistance to colleagues, when request volumes are high.
Perform post-resolution follow ups with colleagues, as required.
Reinforce SLAs to manage customer expectations.
Analyse user problems or enquiries and follow through to resolution within agreed service level...
Dautom
Abu Dhabi
3 days ago
...all Mechanical related disciplines are fully integrated with the Client's CAFIM systems, including work orders completion, KPIs and SLAs.
Review tender documents related to maintenance and system upgrades related to Mechanical tenders.
Qualifications, Experience,...
Hill International
Abu Dhabi
1 day ago
...to maintain high service levels, implementing service improvement initiatives, and ensuring adherence to service level agreements (SLAs) and operational processes. Your job role will also include the following:
Leadership and Team Management:
Lead and...
CLYMB Abu Dhabi
Abu Dhabi
2 days ago
...Review customer feedback and address issues• Assist in budgeting for Customer Operations• Manage cases in alignment with offices and SLAs
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own...
AGA
Abu Dhabi
4 days ago
...systems and exposure to any 2 of the UNIX flavors (Solaris & AIX).
Resolve major incidents and technical escalations within agreed SLAs and quality.
Problem Management: Perform root cause analysis for problems and major incidents, provide workarounds to ensure...
Black Pearl Consult
Abu Dhabi
1 day ago
...and Unix Operating systems
Execution of backup/recovery procedures
Ensure 100% SLA compliance
Driving initiatives to improve SLAs by analysis and Responses
Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower...
KBC Technologies
Abu Dhabi
14 hours ago
...Reporting and monitoring of KPIs and performance SLAs
Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data
Providing all data needed for vendor...
Delivery Hero SE
Abu Dhabi
3 days ago
...Execution and support of cyclical activities across all HR systems modules with minimal systems downtime. • Achieve set targets for SLAs and CSAT • Assist with bulk master data maintenance/update requests and required admin tasks. • Ensure all changes/updates are...
Etihad Airways
Abu Dhabi
14 hours ago
...IT, Procurement and LegalDepartments.
Submitting service requests to departments and monitoring the progress against the agreed SLAs inMOUs.
Reviewing and updating the Shared Services MOUs and procedures annually in consultation with Head of Business Support and...
Aldar Properties PJSC
Abu Dhabi
22 hours ago
...Project execution• Responsible for managing the service for BAU and Projects• Responsible for the design, build, Maintain the Operational SLAs, Incident Tracking, Roster Preparation, monthly reporting for management etc.• Responsible to design and give solution to business...
FAB Islamic
Abu Dhabi
4 days ago
...risk management process
~ Setting the right KPIs and OKRs for Service Teams and tracking progress.
~ Define, monitor and manage SLAs to meet or exceed performance expectations.
~ Managing and coordinating cross-services deliveries. Work closely with technical teams...
First Gulf Bank PJSC
Abu Dhabi
2 days ago
...DOA matrix
Ensuring efficient, error free processing of transactions with strict compliance to policies, SOP and within the agreed SLAs
To minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying...
First Gulf Bank PJSC
Abu Dhabi
4 days ago
...applications & support activity including the effectiveness & actions to remedy deficiencies.
Develop, manage, maintain and periodically update technical documentations and operating procedures
Consistently meet and exceed OLAs, SLAs and KPIs
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Etihad Airways
Abu Dhabi
4 days ago
...Operational Excellence: Oversee daytoday operations of the call center and multichannel teams ensuring adherence to service level agreements (SLAs) and quality standards. Implement effective workforce management practices to optimize staffing levels scheduling and resource...
Talent Pal
Abu Dhabi
14 hours ago
...selfdirected.
Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs and SLAs are delivered
Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and...
Via Medica International
Abu Dhabi
4 days ago
