...environment.
Strong Organizational and time-management skills.
Familiarity with Applications and IT Support Tools & Services ( ServiceNow, Microsoft, Google, Software2, Blackboard..etc).
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...requirements, design, implementation guides, Runbooks, configuration management guides, etc.
Monitor the assignment groups in ServiceNow & ensure timely allocation of tickets to SI partner Guide the team in resolving reported issues on time as per service level agreement...
..., NC
The IT Trainer/Technical Writer is tasked with documentation of training materials in support of the DIT transition to ServiceNow and the procedural documentation of Standard Pre-Approved Changes (SPACs). The IT Trainer/Technical Writer will help facilitate the...
...Ability to work effectively in a fast-paced environment.
Strong Organizational and time-management skills.
Familiarity with Applications and IT Support Tools & Services ( ServiceNow, Microsoft, Google, Software2, Blackboard..etc).
UAE national preferred....