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...wider HR Team in delivery of Group HR projects and programs
• Day to day management and query management system on behalf of all employees within the business.
• Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently...
...clients• Check customer profile and suggest/provide mortgage rates to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
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...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance... ...ensure customer satisfaction and loyalty. Partners with line managers to drive related activities results, bringing on board highest...
...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
Page Service Desk Analyst - YHL Careers Careers loaded
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...phone, or at the office.
Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
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...Key Accountabilities
▪ Respond to Service Desk calls and emails in line with SLA terms.
▪ Log and provide first-level online support... ...preventive maintenance for the devices that are under vendor SLA.
▪ Manage services for new joiners and leavers in the YHL Group,...
The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
...including proficiency in email and customer service protocol.
User Support Experience: 5... ...experience in handling end-user calls, managing incidents and service requests, and handling... ...is preferred, especially in service desk procedures, incident and request management...
...are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber... ...communication technology system integration, consultancy, operation, managed services, and IT outsourcing.
CNS also has state-of-the-art...
...~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem... ...are mandatory.
~ Experience in Microsoft Device management solutions would be an advantage.
~ Excellent command of the...
...the ability to multi-task
Ability to manage own time effectively and to be prompt and... ...as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting... ...accurately and confidently with service desk tools and technology, such as ITSM,...
...will primarily be responsible for providing desk stop support - remote and onsite, to all... ...directly to the Regional Technology Manager, with direct interaction with other IT support... ...the variety of walk-in requests to the Service Desk in a professional manner.
On-site...
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you... ...responsible for the excellent functionality by managing and maintaining a growing number of Siemens managed...
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
...environment
~ College level degree in computer related technologies or demonstrated equivalent experience
~ Exceptional customer service and interpersonal skills and the ability to adapt in a face-paced environment
~ Ability to effectively prioritize and organize...
...support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our... ...highly innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of contact...
...Job Description *
A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support...
Notre m tier consiste transformer les r ves de nos clients acqu reurs en r alit , de les accompagner sur lensemble de leur parcours dachat immobilier : du conseil, la recherche, en passant par les visites, la n gociation, ladministratif et ce, jusqu leur emm
...
The job posting is outdated and position may be filled
Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site...
...hardware, and software. Be the go-to person for users facing IT service issues.
???????????? ???????????????????????????????????????... ...requiring escalation to higher-level technical teams or management.
User Training and Guidance: Educate users on effective use...