The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
...employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products... ...innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of contact...
...term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer...
...including proficiency in email and customer service protocol.
User Support Experience: 5... ...various card tools like ITSM, Manage Engine, Remedy, JIRA, etc.
ITIL Knowledge (Preferred... ...is preferred, especially in service desk procedures, incident and request management...
Notre m tier consiste transformer les r ves de nos clients acqu reurs en r alit , de les accompagner sur lensemble de leur parcours dachat immobilier : du conseil, la recherche, en passant par les visites, la n gociation, ladministratif et ce, jusqu leur emm
...
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you will be responsible for the excellent functionality by managing and maintaining a growing number of Siemens...
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
...Provide top-notch technical support and assistance for computer systems, hardware, and software. Be the go-to person for users facing IT service issues.
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User Support: Respond to user queries...
...activities.
Developing and implementing plans for the maintenance of computers and devices. Familiar with the quality standards of service provision.
Knowledge of computer and hardware maintenance solutions.
Familiarity with the use of virus protection software....
...phone, or at the office.
Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
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...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
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...staff in providing first-level support to all government agencies in Abu Dhabi, by planning the resources required to provide the services needed by central technical support and by developing the knowledge base to provide employees with solutions. In addition, implement...
The job posting is outdated and position may be filled
Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site...
~ BSc (IT) Degree or Higher Diploma in Information Technology.
~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.
~ Microsoft...
...Job Description *
A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support...
...to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised...
...Service Desk Engineer Jobs In Dubai 2023 | Computer Network Systems
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Description:
Responsibilities:
Provide technical support: Respond to calls, emails, and tickets from end-users, diagnose and troubleshoot technical...
...Desk Engineer / Demand Planner
Scope of work: Responsible to co-ordinate customer related services including but not limited to:
# Operations – Allocation / Manual Reservation (MR) / Dispatch
# Receipt and tracking of Tubular Allocations
# Daily Drilling Report...
...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance to ensure problems are timely responded to and accurately resolved.
Ensures all problems and gaps handled by the service...
...organizations of 500+ employees
~ Understanding and ability to navigate ticketing systems
Plusses:
Background in customer service/client facing environment
Experience communicating with upper management/C-level executives
IT admin in previous role...
...Administrator HR Service Desk Jobs In Dubai
Job Responsibilities:
Point of contact for all day-to-day operations.
Daily monitoring of Help Desk queries no SLA breech.
Day to day processing of tickets raised on the query management system on behalf of all employees...
...work environment. You will primarily be responsible for providing desk stop support - remote and onsite, to all employees in the UAE.... ...support to users.
Handling the variety of walk-in requests to the Service Desk in a professional manner.
On-site desk side support for...
...Job Description:
Our Client, a leading Oil & gas support services company seeks to hire Desk Engineer for Abu Dhabi location. Successful candidates must possess experience in below KRA's to be eligible for the role.
Operations:
Receipt and tracking of Tubular...
...practice framework (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT... ...Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources...
The job posting is outdated and position may be filled
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word...
...Service Desk Professional Jobs In Dubai UAE 2023 | IKEA
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Description:
We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required...
...The job posting is outdated and position may be filled
~ Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment . You will be responsible for leading critical power projects and...
...Server testing, Native Mobile Android, Agile methodology, API Testing, Jira / Confluence / Xray
Roles & Responsibilities
As a QA engineer you will work in a scrum team and be responsible for the gatekeeper (Quality gate keeper). To achieve that you will take response...
...Repair, service, inspection and commissioning of all MDTotco products
Installation / Upgrade MDTotco products
Carry out the day to day operation and maintenance and monitoring of MDTotco Equipment for best performance.
Provide activity report on a daily...
...are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile...