Job Description:

About the job

Role Overview

We’re hiring an AI Workflow Architect to design and ship reliable, production-grade automations that combine LLMs + integrations + orchestration + monitoring.

If you look at a manual process and think “this should be automated yesterday”, you’ll fit in.

What You’ll Do

Architect and implement end-to-end AI workflows (triage, routing, enrichment, follow-ups, notifications).

Integrate systems via APIs, webhooks, and databases (CRM/helpdesk, Google Workspace, messaging channels, etc.).

Build robust logic: retries, fallbacks, rate limits, error handling, idempotency.

Create standards for documentation, versioning, testing, and release.

Set up logging/monitoring and quality checks for AI outputs (evaluations, regression checks).

Collaborate with Ops/Marketing/Sales to turn real business needs into automation that runs.

Skills

Must-Have Skills

Proven hands-on experience building automation workflows (e.g., n8n / Make / Zapier / Pipedream / custom).

Strong understanding of REST APIs, JSON, webhooks, auth (OAuth/API keys).

Solid experience working with LLMs (prompting, tool/function calling, RAG when needed, guardrails).

At least one of: Python / JavaScript / Google Apps Script.

“Engineering mindset”: attention to detail, documentation, testing, reliability.

Fluent English (written and spoken).

Nice to Have

Experience with respond. io, Kajaibi, Freshdesk/Zendesk, HubSpot, ActiveCampaign, Google Sheets automation.

Observability tools (Sentry/Datadog/ELK or similar), prompt evaluation frameworks, A/B testing.

Security/privacy awareness (PII handling, access control, audit trails).

What You Get

High-impact role: what you build goes to production and removes real manual work.

Real ownership, minimal bureaucracy.

Direct access to leadership and fast execution.

Competitive compensation based on seniority + performance bonuses tied to measurable outcomes (time saved, error reduction, automation KPIs).

In case shortlisted required to submit

Video presentation (max 3 minutes) explaining:

your past experiences

your current role

your future plans

why you want to leave your current position, if applicable

why we should contact you for an interview

2 links to AI projects developed by you

Requirements:

AI Workflow Architect Team Lead