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...Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore... ...party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers...
...Conduct monthly appraisal for the team members
Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service
Recommend training needs and additional quality controls relevant to the role
Qualifications
Minimum Qualifications...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate... ..., please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers, facilitating...
...effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always... ...malpractice, please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers,...
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives... ...CQI Index achievemnet(KPIs Monitoring & Analysis).
• OSM – Online Support Management(Digital Service)
• CMI and SCSI Indexes mangemnet...
...The job posting is outdated and position may be filledOversees contact
center quality of the work in-line with quality and performance... ...malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers,...
~ Contact Center Associate - Work from home
Contact Center Associate - Work from home
Responsibilities:- Respond to customer inquiries... ..., please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating...
...of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to... ...party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers...
...Contact Center Officer | Nathan & Nathan Dubai
Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees...
~ Service Quality Officer - Contact Center - Air Arabia
Service Quality Officer - Contact Center - Air Arabia
Assists in conducting... ...malpractice, please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers,...
...Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
...Contact Centre Manager Jobs in Dubai | Transguard Jobs Online Apply
Responsibilities:
Identify requirements based on customer requirements and ensure contact... ...on customer needs.
Develop and refine contact center promise & commitment marketing messaging.
Track...
...JOB QUALIFICATIONS & REQUIREMENTS
Minimum of 1 year in a call center or high-volume phone position
Good verbal and written communication skills Dependable and able to adhere to schedule
Effective problem-solving skills
Effective listening skills–Customer service...
...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and...
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
...Contact Center Executive Jobs In Dubai UAE | Aramex
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We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
...Contact Center Process Excellence Officer | Tafaseel BPO Dubai
Tafaseel: UAE’s largest BPO, offering best outsourcing services, skilled people, premium places, stringent processes and cutting edge technology
Contact Center Process Excellence Officer | Tafaseel BPO...
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
...Contact Center Executive Jobs In Dubai UAE 2023 | Aramex
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Description:
We are looking for an experienced Center Executive to take overall responsibility for film and television show production:/
Responsibilities...