Search Results: 19 vacancies
...Develop, manage, maintain and periodically update technical documentations and operating procedures
Consistently meet and exceed OLAs, SLAs and KPIs
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct...
Etihad Airways
Abu Dhabi
2 days ago
...users 24x7.· Actively respond to incidents, following incident management practices.· Effectively manage service contracts, SLAs, and OLAs.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own...
CMA CGM
Abu Dhabi
1 day ago
...processes.
• Leads configuration and documentation of Service Portfolio and Service Catalog. Develops Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) with stakeholders for each service. Leads efforts to build a Service Management Center of Excellence...
Ghobash Group
Dubai
3 days ago
...Incident resolution and Service Request management, within established Service Level Agreement (SLA) and Operating Level Agreement (OLA) time frames, KPI’s (key performance index), meeting or exceeding customer’s requirements and expectations. Customer complaints are fully...
Staff Arabia
Abu Dhabi
2 days ago
...) for automation & optimized ways of working
ISO C for mainframe for enhancing the TPF/DF product
Java for mainframe for creating / enhancing interfaces in WAS-OLA, WAS-OLA platform support
Find out more about working with us on our website .
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Emirates
Dubai
15 hours ago
...& security, systems, servers, storage and cloud technologies
Creating infrastructure, systems and server standards, policies and OLAs
Responsible for major changes and releases, architecture improvements, network and data security and automation of IT infrastructure...
Rivoli Group
Dubai
1 day ago
...managed and delivered efficiently and effectively, meeting quality standards and performance targets. Establish and track KPIs, SLA/OLA management, and provide regular work volume, status, and performance management reporting. Conduct regular monthly and quarterly review...
Commercis Plc
Dubai
4 days ago
...allocate tickets to resources and ensure that the tickets are closed within the deadlines.
Ensure analysts adhere to SLA”s/ KPI”s / OLA”s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more...
Lucidspire
Abu Dhabi
15 hours ago
...ITSM modules
Implementing Orchestration, Predictive intelligence , Virtual Agent
Experience in implementing Service Now – SLM (OLA and Vendor SLA)
Experience in implementing Service Now ITOM
Experience in integrating Service now with other IT systems
Experience...
Aryan Solutions Pte Ltd
Dubai
4 days ago
...and equity securities.
Maintain supplier file, purchase info record, rejection case, emulsion cost working, etc as per ISO standards.
Negotiate contracts, service level agreements (SLA) and operational level agreements (OLA) between AIGT and DBG.
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Aramex
Dubai
3 days ago
...companies from large ones like ICICI, HDFC, TCS, Google, Microsoft, Amex, KPMG, Coca-Cola to new age start-ups like Flipkart, Ola, Myntra and others to shape the employee giving narrative across India. When COVID hit India, we launched the India COVID Response...
Dr.Soliman Fakeeh Hospital
Dubai
18 days ago
...or exceed service levels requirements through continuous review of service performance.• Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external service providers.• Ensure IT policies, procedures and Industry standards...
Etihad Airways
Abu Dhabi
more than 2 months ago
...Requirements
Expertise and Experience in Managing Complex Security, multi-site cloud and traditional environments with demanding SLAs and OLAs
Experience implementing DSR for OS patches and upgrades.
Understanding of Linux and Windows systems and software assets...
Jumeirah Hotels and Resorts
Dubai
more than 2 months ago
...companies from large ones like ICICI, HDFC, TCS, Google, Microsoft, Amex, KPMG, Coca-Cola to new age start-ups like Flipkart, Ola, Myntra and others to shape the employee giving narrative across India. When COVID hit India, we launched the India COVID Response...
AJMAN UNIVERSITY
Abu Dhabi
more than 2 months ago
...working.
# ISO C for the mainframe for enhancing the TPF/DF product.
# Java for the mainframe for creating/enhancing interfaces in WAS-OLA, WAS-OLA platform support.
# Usage of SPM for structured program development and TPF/DF calls for database handling.
# Creation...
Emirates
Dubai
15 hours ago
...operational activities such as security incident management, incident response andremediation of security incidents as per the SLA and OLAs
9. Use incident, event, problem, configuration, change and release management practices to report, track,implement solutions, and...
Vinirma Consulting Private Limited
United Arab Emirates
15 hours ago
...plan for the schedule preventive and corrective maintenance work for all transmission equipment (DWDM, OTN, SDH) of Etisalat/MTN ROADM/OLA sites
• Adhering to SLAs to minimize impact to customers
• Provide 24/7 Customer support- Ability to troubleshoot and resolve...
...Qualification : Bachelor’s Degree holder
Salary : AED 5000 to 10000
Location : Dubai, United Arab Emirates
Company : OlA PROPERTIES L.L.C
Description :
Hiring General Accountant
Availability: Immediately available will be prioritized
Employment...
...manage alerts to minimise disruption to services, working to agreed rotas covering 24x7x365, meeting agreed Operations Level Agreements (OLAs) and Service Level Agreements (SLAs) as appropriate.
Accountable for the definition, design, implementation, and continuous...
Vector Media
Abu Dhabi
more than 2 months ago
