Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow learn contribute and succeed. Today the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment Care & Vision alongside a strong sense of active involvement in the community. We are a welldiversified group with a key presence in industries such as General Trading Automobiles and Heavy Equipment Travel Foreign Exchange Financial Services Property Management Construction Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities which contributes to our multicultural and multinational environment.

Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin Castrol and Blue Star.

Job Purpose

Develop maintain and strengthen business relationships with customers and companies in general from any type by doing a regular visit to their premises to achieve sales targets and customer satisfaction standards in the designated area.

Job Responsibilities

Research and identify new business opportunities including growth areas trends new customers partnerships or new ways of reaching existing markets
Visit prospective customer at commercial industrial or other establishments to show samples or catalogs and to inform them about product pricing availability and advantages
Develop present or respond to proposals for specific customer requirements including request for proposal responses and/or requirementspecific solutions
Collaborate with technical teams to understand customer requirements to promote the sale of company products and to provide sales support if necessary
Work with the customer to establish a common set of goals and objectives linked to the account plan with a focus on value creation mutual ownership and execution
Keep informed on industry news and trends products services competitors and the latest productline developments in order to aid customer in their buying decisions
Negotiate prices or terms of sales or service agreements as per set guidelines and secure the orders or renew the orders
Open new customers account fulfilling necessary administrative requirements of company
Improve sales and profitability through increased dealer network and/or volume throughput in new or existing customer base
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
Inform customers of estimated delivery schedules service contracts warranties or other information pertaining to purchased products
Monitor and review sales performance versus the set targets of customer and proactively address problems in order to ensure consistent targets achievement
Provide sales status reports (daily weekly monthly) as may be required by the Sales Manager to ensure necessary actions are taken
Provide feedback to Sales Manager on market conditions competitive products policies distribution activities advertising initiatives etc. that will aid decisions on sales strategies in his area
Assist credit control team in collection resolving customer disputes
Comply with the company QMS requirements

Job Requirements

Qualifications

Min. Higher Secondary Diploma
Bachelor degree would be preferable

Experience

Min 3 years in the UAE

Knowledge & Skills

Customer and Personal Service : Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction
Sales and Marketing: Knowledge of principles and methods for showing promoting and selling products or services. This includes marketing strategy and tactics product demonstration sales techniques and sales control systems
Market Knowledge : Knowledge of target customer industry territory
Language : Proficient in English language (Verbal and written) Arabic and Hindi would be an added advantage
Persuasion: Persuading others to change their minds or behaviour
Active Listening: Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
Negotiation : Bringing others together and trying to reconcile differences
Social Perceptiveness: Being aware of others reactions and understanding why they react as they do

At Al Rostamani Group we seek talented people who work hard to achieve great things. We consider not only your skills and experience but also your passion for the role your desire to learn and how well you align with our core values of care commitment and vision. If this position represents an opportunity you wish to pursue we invite you to apply.

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