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...Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
...number of required equipment
Provide Freight solution to the customer
Develop relation with the customer
Handle freight... ...internally
Negotiate rates with carriers, agents, offices and service providers
Achieve the overall freight numbers for the customers...
~ Customer Service And Administration Executive
Customer Service And Administration Executive
• Proven experience in an administrative, customer service or operations support• Operation and organizational management and coordination• Manage customer's incoming and...
Duties:Providing Clear Instructions:Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app.Walkthrough the App's Features:Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical...
...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
Develop and implement... ...and driving a culture of customer focus.
Develop and execute training programs to enhance the skills and capabilities of...
• High school diploma or equivalent (some positions may require a Bachelor's degree).
• Proven experience in a customer service or related role is often preferred
. • Excellent communication skills, both verbal and written.
• Empathy and patience when dealing with...
Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive work requests to include identifying facility needs, categorizing work, and reviewing work requests. Processes customer orders...
Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
...• Identify and assess customers’ needs to achieve satisfaction.• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.• Adhere to strict deadlines for solving project-related issues...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
...Technical Customer Service Manager page is loaded Technical Customer Service Manager
Apply locations Abu Dhabi posted on Posted Today job requisition id R-2101 Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best...
...Customer Service Executive (3-4 month Temp Assignment) Jobs in Abu Dhabi, UAE by Beresford Wilson & Partners (BWP) | ArabJobs.com
Customer Service Executive (3-4 month Temp Assignment)
Beresford Wilson & Partners (BWP)
- Abu Dhabi, UAE
Posted In 10/11/2...
...What you get to do:• Develop a strong understanding of the customer's business including payment strategy across all product platforms.• Paymentology prides itself on being quick and agile, so we'll look to you to ensure that client requests are immediately acknowledged...
...Responsibilities:A. Performs Customer Services1.Handle all incoming calls, enquiries, complaints and feedback from customers.2.Attends to walk-in customers and answer all emails.3.Ensuring that all internal or external customer’s problems & solutions are promptly handled...
...Managing the customer support department’s day-to-day functions.
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote...
Previous association with a company in the role of a customer service executive or representative.Adept in using customer relationship management software to offer the best client services.Adept in addressing client questions through effective telephonic conversation.Portraying...
• Proven experience in an administrative, customer service or operations support• Operation and organizational management and coordination• Manage customer's incoming and outgoing communications, including answering phone calls and responding to emails in a professional...
~ Customer Service Manager - Work from home
Customer Service Manager - Work from home
Responsibilities:1. Develop and implement customer service policies and procedures to ensure consistent service delivery.2. Manage and oversee a team of customer service representatives...
...The Sourcing Software Category Manager has responsibility to execute transactions between company business units and vendors for acquisition... ...to identify and benchmark best
Has specific Software and Services experience including cloud computing
Familiarity with...