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...Technical Customer Service Manager page is loaded Technical Customer Service Manager
Apply locations Abu Dhabi posted on Posted Today job requisition id R-2101 Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best...
~ Customer Service Manager - Work from home
Customer Service Manager - Work from home
Responsibilities:1. Develop and implement customer service policies and procedures to ensure consistent service delivery.2. Manage and oversee a team of customer service representatives...
...may require a Bachelor's degree).
• Proven experience in a customer service or related role is often preferred
. • Excellent... ...detail.
• Ability to navigate and use customer relationship management (CRM) software or other relevant tools
. • Basic computer...
...• Identify and assess customers’ needs to achieve satisfaction.• Offer appropriate details about the company using relevant tools and... ...to facilitate a swift decision-making process.• Work with the management team to stay updated on product knowledge and be informed of any...
...a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries... ...Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Disclaimer...
~ Customer Service And Administration Executive
Customer Service And Administration Executive
• Proven experience in an administrative... ...service or operations support• Operation and organizational management and coordination• Manage customer's incoming and outgoing...
...Customer Service Manager | Momentum Corporate Services Abu Dhabi
Our portfolio includes mobile game development and publishing, virtual reality experiences, gaming, esports management and content platform services, each dedicated to creating immersive and personalized...
...Managing the customer support department’s day-to-day functions.
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote...
...equipment
Provide Freight solution to the customer
Develop relation with the customer... ...claim, payment issues or pending shipment
Manage shipment from origin to destination to... ...rates with carriers, agents, offices and service providers
Achieve the overall freight...
...Experience in managing people or projects and or Senior Stakeholders
Technical And Interpersonal Skills
Experience in guest and hospitality or customer care services for high value customers
Knowledge of performance evaluation and customer...
...methodology that aligns with the organization's customer experience goals and digital initiatives... ...and customer-centric brand message. The Manager should articulate the organization's... ...maximize the value of products and services. Provide guidance on using digital tools...
...Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
...Receive in-bound calls from customers, prospects and non-customers while maintaining established... ...call.
Provide high quality customer service by answering customer enquiries... ...tasks whenever required and asked by the management.
Perform customer transactions accurately...
...Location: Abu Dhabi, UAE
Department: Customer Relations
Reports To: Director of... ...improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in... ...drive improvements in our products and services.
Key Responsibilities:
# Customer...
...Sourcing Manager-Software Category Management
The Sourcing Software Category Manager has responsibility to execute transactions... ...stakeholders to identify and benchmark best
Has specific Software and Services experience including cloud computing
Familiarity with...
...To manage the Bank wide customer service agenda, overseeing and tracking through to successful conclusion, the handling of all customer complaints escalated or originated from senior levels within the Bank, UAE Central Bank (CBUAE) or from other Government agencies and...
...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.
Monitor and analyse customer...
Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
1-Work closely with the management and the department heads on setting standards for the organizational development and performance ;
2-Translate the strategic plans into goals and design organizational performance evaluation measurements
3-Advice,Design and implement...
Handle customer inquiries and provide prompt and accurate assistance through various communication channels, including phone, email, and chat.Assist customers with order-related issues, delivery inquiries, and general support, ensuring a high level of customer satisfaction...