Search Results: 47,606 vacancies
...The job posting is outdated and position may be filled
Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients' computers via remote access.
Traveling to clients' office or server location...
...Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex...
...Description
As a Technical Support Specialist, you will be expected to deliver flawless customer experience by providing ongoing support, sharing best practices and recommendations with our users, collaborating with internal teams to manage processes resulting in customer...
...Assisting with troubleshooting and resolving navigation system issues.
Maintaining records and generating reports on technical inquiries.
Conducting training sessions for team members and clients.
Identifying and implementing process enhancements....
...The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software...
...responsiveness zoho fsm zoho books & zoho projects cost estimation resource scheduling project budget & variance
Description
Technical Support Engineer is professional responsible for channeling communications & information between clients, operations, commercial and...
...Career Area:
Product Support Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar... ...Product Problem Management process.
Building dealer's technical capabilities to identify and repair product deficiencies....
...The job posting is outdated and position may be filled
~ A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner . You will be responsible for working with different systems, software, and hardware...
...This highly scalable, globally available platform is ready to support millions of connected assets and vehicles with mission-critical... ...available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information,...
...according to SLA.
Manage day-to-day execution of cloud service operation delivery,... ...and relationship management.
Define support processes, set directions in the areas of... ...and operation.
Support more complex technical support cases and prepare all documents...
...Provide immediate response to customer inquiries in accordance with service standards.
Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
Provide advice and best...
...Head of Technical Support at ProFinda
ProFinda is now looking for a dedicated individual to join our team as the Head of Technical Support with 10 or more years of demonstrable experience leading a support team to help SaaS customers with general inquiries, resolving...
...customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.
Establishing construction,... ..., manufacturing, construction, maintenance, documentation, support, or testing activities.
Writing reports and compiling data...
...experienced employees
Record tickets and handle ticketing systems
Handle standard changes to system configuration
Provide technical support to customers
Provide ongoing support regarding system operation
Provide training and give presentations
Work with...
...and experience Planning,
~ Design, and supporting ESXi version upgrades and migrations... ...Backup Platform.
~ Ability to create technical design documents and work with Project Managers... ...service levels for self and team.
~ Execute Health Check services and closure along...
...Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving... ...is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the...
The job posting is outdated and position may be filled
Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Compiling a daily list of sales leads, delegating leads to the sales department...
...Job Description
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with... ...tracking database
Candidate Profile
High School Diploma and one year of relevant experience preferred
Achieve...
...chat channels
Own and drive query resolution through collaboration with Product & Eng groups to
resolve all types generic, technical or product queries
Drive overall Customer Satisfaction metrics ensuring service quality through case
journey, providing regular...
...We are looking for a junior level first and second line technical support for an international law firm in Dubai. You will answer user queries about hardware and software problems via desk visits, phone calls, and emails.
Duties include:
Answer and log all service...