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...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate...
...properly use the telephone etiquette as per Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
To offer a warm...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Interact and engage with guests and maintains high quality service standards
Handle guest complaints effectively and professionally
Make sure that the guest is greeted and served promptly
Engage in suggestive selling
Presents the guest's bill when...
...challenge the status quo! #BELIMITLESS"
Job Description
MAIN DUTIES AND RESPONSIBILITIES:
Assumes full responsibility of the Guest Services department in the absence of the Guest Service Manager
Fosters a warm and caring service culture while maintaining our...
...always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online...
...filled
Responsibilities
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms, visitors.
~... ...& hotel operations
~ Ensure documentation of all guest related issues using the logbook
~ Sign media and supervise shift...
...remaining calm and collective
Must be flexible in terms of working hours
Must have excellent written/verbal communication and Guest interpersonal skills
Knowledge of computerized Front Office systems.
Recognized commitment to Guest service, exceeding...
...posting is outdated and position may be filled
Provide upscale guest service experiences for clients throughout their stay
Ensure... ...amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we...
...in terms of room allocation, amenities and special requests of Guests
- Provide friendly and courteous service to guest and respond... ...social media and respond to guest comments.
- File daily guest relations report and documents systematically
- Handle issuance of...
...experience implementation for every single VIP
• To ensure all guests are contacted for courtesy on daily basis and to contact... ...Top suite guests are offered in room check in
• Perform any related duties and special projects as requested by the Director of Rooms...
...first impression with a smile and welcome
• Allocate and seat guest according to sequence of service
• Have a full understanding of... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Ability to communicate well in English, including written and verbal communication.
Ability to come up with creative ideas for guest activities/events and improve the way of doing.
Ability to balance a fast-paces, constantly changing workload; highly organized...
...in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
Responding to requests or... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Support the daily F&B guest booking
Provide a high-quality service to restaurant guests
Maintaining outlet booking effectively and accurately
Consistently looks for ways to enhance guest satisfaction
Create an exceptional experience for our guests...
...views of the Burj Khalifa you can’t get anywhere else.
Job Description
The Position
To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.
KEY ROLES & RESPONSIBILITIES
Live and project the goal, philosophy, vision, mission and...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
~ Guest Services Executive - Guest Relations
Guest Services Executive - Guest Relations
Prepare next day’s VIP arrival list, along with amenities requisition.
Check arrivals list for the following day, allocate rooms for VIP guests and guests with special requirements...