Search Results: 19,045 vacancies
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze...
...cases
• Identify various means to measure customer satisfaction and improve services
• Manage day to day operations within the contact centre to ensure seamless operations.
• Ensure that the contact centre objectives and KPIs are aligned with organisations strategy...
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
...Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations... ...any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online platform that...
...The job posting is outdated and position may be filled
Oversees contact center quality of the work in-line with quality and performance standards & Knowledge management program
Establishes standards governing customer interactions and implements monitoring...
...transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize... ...Strong communication skillset.
Indepth knowledge of contact center technologies including automatic call distribution (ACD)...
~ Contact Center Associate - Work from home
Contact Center Associate - Work from home
Responsibilities:- Respond to customer inquiries and provide accurate information via phone, email, or chat- Handle customer complaints and resolve issues promptly and professionally...
...Contact Center Executive Jobs In Dubai UAE | Aramex
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We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
~ Service Quality Officer - Contact Center
Service Quality Officer - Contact Center
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
....
Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.
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The QA will monitor inbound and outbound calls, chat and email responses.
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Track customer service and conformity as per...
...Analyst – HR Contact Center Jobs in UAE | Dubai Airports Careers
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies...
...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi
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1- Solution Architect (CRM – Contact Center , Loyalty)
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The purpose of this role is to lead and drive the design...
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
...Designation- CNC Operator, Production, Maintenance.
Qualification- BE Mechanical Engineer , Diploma.
Experience - 0 to 2 yrs
Salary- 1500 AED to 1800 AED + Free Food & Accommodation
Location - Dubai, UAE.
HR SAN - 7200255975
Required Candidate profile...
...Job Description
Manager- Contact Center (Emirati only)
Full-time Sub Division: CB Sales & Distribution Division: Consumer Banking Group - UAE
Company Description
Join the UAE’s largest bank and one of the world’s largest and safest financial institutions...
...We are hiring Contact Center Executive for one of our client in Dubai who is into real estate industry
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...