~ BSc (IT) Degree or Higher Diploma in Information Technology.
~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.
~ Microsoft...
GAC Group
Dubai
1 day ago
...successful achievements and long-term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud...
Ghobash Group
Dubai
2 days ago
Notre m tier consiste transformer les r ves de nos clients acqu reurs en r alit , de les accompagner sur lensemble de leur parcours dachat immobilier : du conseil, la recherche, en passant par les visites, la n gociation, ladministratif et ce, jusqu leur emm
...
ALPHA DATA PROCESSING SERVICES LLC
Dubai
3 days ago
...environment
~ College level degree in computer related technologies or demonstrated equivalent experience
~ Exceptional customer service and interpersonal skills and the ability to adapt in a face-paced environment
~ Ability to effectively prioritize and organize...
PUMA Group
Dubai
3 days ago
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
Tech Junction Ltd
Dubai
5 days ago
The job posting is outdated and position may be filled
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word...
World Security Dubai
Dubai
2 days ago
...Advanced communication skills in English and Arabic.
Knowledge of IT asset policies.
Knowledge of the technical specifications of... ...computers and devices. Familiar with the quality standards of service provision.
Knowledge of computer and hardware maintenance...
Sundus Recruitment And Outsourcing Services
Abu Dhabi
4 days ago
OB Hospitalist Physician - $130 to $150 Per Hour
This position will be part of a team of clinicians at the assigned site working together with the support of the team lead, Medical Director of Operations (MDO) and Director of Hospital Operations (DHO) to ensure that...
Dice
Dubai
15 days ago
...point of contact for phone calls and emails from staff regarding IT issues and queries
2. Receiving, logging and managing calls... ...and L3 for detailed troubleshooting.
4. Log all calls in the Service Desk Call Logging system
5. Take ownership of user problems and follow...
Confidential Company Dubai
Dubai
7 days ago
...is outdated and position may be filled
Testing and analyzing IT system and software performance.
Resolving incoming client and... ...escalating serious issues to relevant stakeholders.
Avoiding service interruptions by performing system installations, updates, and...
Raqmiyat Dubai
Dubai
4 days ago
...Key Accountabilities
▪ Respond to Service Desk calls and emails in line with SLA terms.
▪ Log and provide first-level online support for... ...account creation and deletion, setting up and removing various IT services (like domain accounts, mailboxes, Cisco IP phones, Air...
TechMantra Global
Abu Dhabi
4 days ago
...in Abu Dhabi, by planning the resources required to provide the services needed by central technical support and by developing the knowledge... ...Requirements Academic qualifications - Bachelors degree in IT management, business administration or any other related area...
Al Nahiya Group
Abu Dhabi
1 day ago
...The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
TASC Outsourcing Dubai
Dubai
4 days ago
...to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised...
Flow Talent
Abu Dhabi
1 day ago
...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
Page Service Desk Analyst - YHL Careers Careers loaded
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Yas Holding LLC
United Arab Emirates
4 days ago
...pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of contact (SPOC) between a company and its customers, employees and...
Ghobash Group
Dubai
2 days ago
...communication skills, including proficiency in email and customer service protocol.
User Support Experience: 5 years of experience in... ...Knowledge of ITIL best practices is preferred, especially in service desk procedures, incident and request management.
Issue...
Raqmiyat Dubai
Abu Dhabi
5 days ago
...Provide top-notch technical support and assistance for computer systems, hardware, and software. Be the go-to person for users facing IT service issues.
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User Support: Respond to user queries...
Tech Junction Ltd
Dubai
1 day ago
...About us:
Synergy Associates is an International IT Managed Services Provider (MSP) with offices and clients in London, New York, LA, Dubai... ...when not with clients.
Responsibilities:
As a service desk engineer, you will investigate and diagnose end-user issues,...
Synergy Associates Ltd
Dubai
5 days ago
...programs
• Day to day management and query management system on behalf of all employees within the business.
• Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently
• Provide professional advice and support to...
Transguard Group Dubai
Dubai
4 days ago
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you will be responsible for the excellent functionality by managing and maintaining a growing number of Siemens...
Siemens
Dubai
5 days ago
Job description :At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment.Able to demonstrate strong verbal customer service skills including their ability articulate words and talk to customers on both a personal...
ParamInfo
Abu Dhabi
more than 2 months ago
...practice framework (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT applications... ...Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge...
Black Pearl Consult
Dubai
4 days ago
...IT Service Desk Analyst Jobs Dubai United Arab Emirate 2023 | Arthur Lawrence
description
Arthur Lawrence is a management and technology consulting firm with expertise in talent acquisition, business process management and digital transformation solutions . We...
Arthur Lawrence
Dubai
1 day ago
...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance... ...knowledge base by managing the development and communication of IT support manuals, technical notes and articles to clients in line...
Acceler8 Talent
Sharjah
5 days ago
Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.
Performing a wide range of engineering tasks by operating computer-assisted design or ...
ART Technologies
Dubai
5 days ago
...love, care for the world, dare to challenge the status quo!#BELIMITLESS
Job Description
Job Description
Department: Guest Service
Designation: Guest ServiceAssociate
Reports To: Assistant Manager Guest Service
Prime Function:
Ensure to provide proficient...
Accor Hotels
Dubai
2 days ago
...Responsibilities
~ Field incoming incident or service requests from internal customers via phone... ...and elicit incident details from Service Desk customers to record incidents - document... ...~ Properly document steps when working IT incidents including those used in...
Dice
Dubai
15 days ago
...company, in an exciting & dynamic industry.
Job Description JOB PURPOSE:
Support all PBG business by providing operational services and support, allowing them to focus on business growth and building new relationships for the bank. Main channel for complaint....
Knewin
Abu Dhabi
1 day ago
...Service Desk Administrator Jobs in Dubai | Talabat Careers
1- Service Desk Administrator
Job: Full Time
Location: Dubai, UAE
Description:
Be a part of Talabat IT Helpdesk team and provide IT technical support to the internal users.
Job Responsibilities:...
Talabat
Dubai
1 day ago