Search Results: 27,871 vacancies
...The job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
The job posting is outdated and position may be filled
candidates has to be from logistic background
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...pace. Join our global team of 20,000 people in 46 countries, and start helping our customers push the limits of what's possible in their world of motion.
The Customer Service Manager is to lead the Dayton CSR team to ensure that all orders and quotes (intercompany...
...Ensure following processing of transactions and customer requests is within TAT
BPM related requests
Siebel CRM related requests
Monitoring monthly Department level SR escalation
Monitoring of walk in Customers at center & handling any customer escalations...
...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support...
Handle all types if SRs logged in CRM queues.
Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training.
Investigate all reopened cases in order to identify gaps for effective resolution.
Assist RMs...
..._________________________________________
Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and develops innovative solutions for highest level of data quality and data...
...trainings
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and... ...complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
...area of expertise and assist with other products under supervision.
• You will follow operative advice of the Customer Care Center and execute all service activities assigned to you in an adequate and appropriate manner.
• You will support established service processes...
...posting is outdated and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable answers to... ...Qualifications:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center...
...We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience. You will be required...
...A reputed and well established US based freight forwarding company requires a CUSTOMER SERVICE EXECUTIVE for their Dubai office urgently.
Candidates should be graduate with minimum 2-3 years of work experience with a reputed company having complete knowledge of Operations...
...The job posting is outdated and position may be filled
• Regular Order Confirmation Process with Retailer Customers for Pre-Book and Re-Book Orders, including Order Confirmation, Product Implementation Files, and Invoice sharing
• Project manage the Order Fulfilment...
...About the job
Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements....
...Managelargeamounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable... ...information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints...
...outdated and position may be filled
• Promptly responding to customer queries via email, live chat, video, phone, and social media channels... ...with colleagues and other departments so that products and services can be improved.
• Familiarizing yourself with new products...
...Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve...
...Understand and fulfill customer needs by providing accurate information and solutions in a timely and friendly manner.
Handle... ...Continuously seek feedback from customers and use it to improve service quality.
Meet and exceed monthly targets set by the management...