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Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
• High school diploma or equivalent (some positions may require a Bachelor's degree).
• Proven experience in a customer service or related role is often preferred
. • Excellent communication skills, both verbal and written.
• Empathy and patience when dealing with...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive work requests to include identifying facility needs, categorizing work, and reviewing work requests. Processes customer orders...
...Responsibilities• Assisting customers with processing transactions and answering their questions• Tracking, recording, reporting and storing information related to transactions, company supplies, and customers• Handling transactions and confidential information responsibly...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
...Technical Customer Service Manager page is loaded Technical Customer Service Manager
Apply locations Abu Dhabi posted on Posted Today job requisition id R-2101 Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best...
...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.
Monitor and analyse customer...
...Managing the customer support department’s day-to-day functions.
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote...
~ Customer Service Manager - Work from home
Customer Service Manager - Work from home
Responsibilities:1. Develop and implement customer service policies and procedures to ensure consistent service delivery.2. Manage and oversee a team of customer service representatives...
...number of required equipment
Provide Freight solution to the customer
Develop relation with the customer
Handle freight... ...internally
Negotiate rates with carriers, agents, offices and service providers
Achieve the overall freight numbers for the customers...
...and or Senior Stakeholders
Technical And Interpersonal Skills
Experience in guest and hospitality or customer care services for high value customers
Knowledge of performance evaluation and customer service metrics
Knowledge of CRM...
...Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
Duties:Providing Clear Instructions:Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app.Walkthrough the App's Features:Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical...
Handle customer inquiries and provide prompt and accurate assistance through various communication channels, including phone, email, and chat.Assist customers with order-related issues, delivery inquiries, and general support, ensuring a high level of customer satisfaction...
~ Associate Consultant Business Risk Services
Associate Consultant Business Risk Services
Preparing regular reports for senior management.
Maintain budgets and optimize expenses.
Ensure that employees follow health and safety regulations.
Representing the...
...Leader
We are the New England and Mid-Atlantic regions leading service provider of comprehensive petroleum, sales, maintenance,... ...relationships with our We are industry leaders in delivering impeccable customer service and offer a unique work environment that nurtures...
...Customer Service Manager | Momentum Corporate Services Abu Dhabi
Our portfolio includes mobile game development and publishing, virtual reality experiences, gaming, esports management and content platform services, each dedicated to creating immersive and personalized...
...Job Description
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;...
Job DescriptionRoles & ResponsibilitiesWe are hiring - Cantonese Speakers - Customer Service Representatives!Location: Dubai, UAESalary: 8,000-9,000 AEDProvide exceptional customer service in Cantonese to customers.Handle customer inquiries and resolve issues in a timely...
1- Customer Service Officer
Job: Full Time
Location: Abu Dhabi, UAE
Job Responsibilities:
Provide quality customer support by answering customer calls, Emails, gathering and analyzing information, resolving customer problems or escalating issues to 2nd level...