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...– going and out- going thus maintaining the hotel image
Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
To assist the guest efficiently, courteously and professionally in all Front...
Responsibilities:
Creating, updating, and distributing a call directory to all departments.
Answering, screening, and forwarding calls in a professional and courteous manner.
Handling general phone inquiries about the organization.
Directing external calls ...
...Communication: Maintain a polite and professional demeanor during all interactions.
Requirements:
Previous experience as a Telephone Operator or in a similar role.
Excellent verbal communication skills.
Familiarity with telephone systems and office equipment....
This is a remote
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...What will I be doing?
As a Telephones Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard...
...over the phone and escalating issues to management when necessary.
Maintaining a log of all incoming and outgoing calls for reference and record-keeping purposes.
Adhering to hotel policies and procedures regarding telephone operations and guest interactions....
...activities and distribute the required information via post, courier, telephone and email.
To keep the reception area ready for each... ...the specified time and have all front desk activities fully operational at the start of the business hours.
To review and verify patient...
...Telephone Operator Duties
Answer incoming calls and provide callers with the requested information
Handle customer inquiries and complaints in a polite and professional manner
Transfer calls to appropriate personnel or departments
Assist customers in placing...
...Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard.
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.
Take messages for guests and management...
...Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress... ...and procedures.
Answer and direct all external incoming telephone calls following the standard telephone etiquettes.
Takes In...
...as per Master Task List for that Department.
To be fully conversant with all services and facilities offered by the hotel.
To operate the switchboard in accordance with the department’s operation standards.
To attend to the hotel guests communications from...
...calls/emails or assisting the caller/sender.
Promptly answer telephone calls and emails, addressing callers and senders in a clear,... ...Service for security, guest services and other colleagues in operations.
Update Service Requests and work orders and dispatch to the...
...As a Telephone Operator at Millennium Place Dubai Marina, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay. Key Job Responsibilities...
...currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests...
...Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard.
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.
Take messages for guests and management...
Telephone Operator
Qualifications :
• Need Experience
• Immediate joining
#128205; Location : Dubai
Onze missie? Ge ntegreerde en effici nte internationale IT oplossingen cre ren is onze Opgericht in 2001 als IT dienstverlener in Belgi , breidde Excis uit over Europa en verhuisde zijn hoofdkwartier naar de De levering van 24/7 support werd gevolgd door het leveren van...
...Fluency in Arabic language is a must, speaking and writing
Previous role as a Telephone Operator is a must
Must possess outstanding guest services skills and sophisticated verbal communication skills.
Computer literate in Microsoft Windows applications required...
...calls/emails or assisting the caller/sender.
Promptly answer telephone calls and emails, addressing callers and senders in a clear,... ...Service for security, guest services and other colleagues in operations.
Update Service Requests and work orders and dispatch to the...
...implement procedures for proper handling of in- and out-going telephone calls, faxes, rental equipment, and other telecommunication services... ...complaints regarding telecommunication services and operators and technicians, take appropriate actions.
Establish and maintain...