Search Results: 61,110 vacancies
...Specific implementation of Call Centre software. Experience with large scale network deployments.
Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.
Excellent...
...times
• Monitor and the overall support centre performance and provide action plans and... ...to ensure the service levels are met
• Manage and control all costs related to the customer... ...you suspect fraud or malpractice, please contact us via contact us page.
Our goal is to...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
...Job Purpose: At dnata Travel Group Contact Centres we are proud to support our customers as a leading awardwinning travel services provider... ...airline representation services.
As the Contact Centre Manager you will be responsible for developing and implementing the contact...
...Manager – Contact Centre Jobs in Dubai | Transguard Careers
Job Responsibilities:
Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals...
...Contact Centre Manager Jobs in Dubai | Transguard Jobs Online Apply
Responsibilities:
Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.
Develop and refine contact center promise & commitment marketing...
...discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Meeting with... ...Obtaining customer acceptance of project deliverables.
Managing customer satisfaction within the project transition period....
Position: Contact Center Manager
Location: Ajman
Brief:
A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers...
KEY RESPONSIBILITY AREASAttend to all incoming telephone calls promptly efficiently and in a professional mannerSchedule appointments according to set procedures and policiesDocument all interactions and activities relevant to the call and uses appropriate Wrap-up codeConduct...
...Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.
Job Responsibilities:
Coach, develop, and...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate... ...policies and industry regulations in all proposals.
Manage a team of bidding specialists and provide guidance on best...
...through education that makes a fundamental difference to living standards and access to learning.
ROLE PURPOSE:
The role of Centre Manager is to embody our values take ownership of their school, creating an environment where students will have the experience of a...
Contact Centre Agent
Job Location : UAE
Responsibilities:
• Take ownership of service tickets, referring unresolved queries for further... ...within the UAE related to MNP issues.
• Stake holder management internal and external to ensure the correct resolution is provided...
...Estate Group is currently looking for an experienced Shopping Centre Manager to be based in Abu Dhabi
You will be responsible of... ...of, the centre’s operational and budgets.
Operate within project / departmental budgets
To develop a close working relationship...
...Description
Our people are the key to our success and are our most important asset. As a Lead Project Manager (Lead PM) for a large data centre client you will join our Middle East Project Management team to provide services that help our clients devise strategies to...
...Currie & Brown is looking for a Senior Project Manager to join our project management team in Abu Dhabi, UAE working on Data Centre projects.
What will you be doing?
Responsible for project definition and delivery
Responsible for establishing project delivery...
...filled
Purpose of role
1. Spare parts management.
2. Spare parts regional positioning,... ...work of the evaluation service centre to the PDC warehouse and the spare parts... ...you suspect fraud or malpractice, please contact us via contact us page.
Our goal is to...
...technology platforms in the domain
~7+ years of experience in managing outbound call center operations, with at least 3+ in operating... ...satisfaction .
Job Purpose
To oversee the end-to-end Outbound Call Centre processes and ensure they are running smoothly and are...
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...