Search Results: 20,227 vacancies
...Conduct monthly appraisal for the team members
Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service
Recommend training needs and additional quality controls relevant to the role
Qualifications
Minimum Qualifications...
First Gulf Bank PJSC
Abu Dhabi
1 day ago
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
Tafaseel BPO
Dubai
3 days ago
...Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations... ...any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that...
Aldar Education
Abu Dhabi
3 days ago
...The job posting is outdated and position may be filledOversees contact
center quality of the work in-line with quality and performance standards &
governing customer interactions and implements monitoring programs.
Designs training programs & process enhancements...
Al Nahiya Group
Abu Dhabi
3 days ago
~ Contact Center Associate - Work from home
Contact Center Associate - Work from home
Responsibilities:- Respond to customer inquiries and provide accurate information via phone, email, or chat- Handle customer complaints and resolve issues promptly and professionally...
Abu Dhabi Global Market ADGM
Abu Dhabi
3 days ago
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
MAJID AL FUTTAIM
Dubai
3 days ago
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
Samsung Electronics Company Limited
Dubai
2 days ago
...Contact Center Officer | Nathan & Nathan Dubai
Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees...
Nathan & Nathan
Dubai
1 day ago
...transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize... ...any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects...
Talent Pal
Abu Dhabi
3 days ago
...Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
RemoteWorker US
Dubai
17 days ago
~ Service Quality Officer - Contact Center - Air Arabia
Service Quality Officer - Contact Center - Air Arabia
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality...
Talent Pal
Sharjah
3 days ago
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
MAJID AL FUTTAIM
Dubai
7 days ago
...JOB QUALIFICATIONS & REQUIREMENTS
Minimum of 1 year in a call center or high-volume phone position
Good verbal and written communication skills Dependable and able to adhere to schedule
Effective problem-solving skills
Effective listening skills–Customer service...
Adecco
Dubai
17 hours ago
...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and...
Dubai Airports
Dubai
5 days ago
...Contact Center Executive Jobs In Dubai UAE | Aramex
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We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
Aramex
Dubai
1 day ago
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
RP International (RPI)
Dubai
2 days ago
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
Tafaseel BPO
Dubai
28 days ago
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
Air Arabia
Sharjah
5 days ago
...Contact Center Executive Jobs In Dubai UAE 2023 | Aramex
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Description:
We are looking for an experienced Center Executive to take overall responsibility for film and television show production:/
Responsibilities...
Aramex
Dubai
5 days ago
...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi
For More Top Organization Jobs:
1- Solution Architect (CRM – Contact Center , Loyalty)
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The purpose of this role is to lead and drive the design...
Etihad Airways
Abu Dhabi
5 days ago
