Search Results: 36,202 vacancies

 ...Conduct monthly appraisal for the team members Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service Recommend training needs and additional quality controls relevant to the role Qualifications Minimum Qualifications... 

First Gulf Bank PJSC

Abu Dhabi
11 hours ago
 ...Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations...  ...any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that... 

Aldar Education

Abu Dhabi
2 days ago
 ...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission. Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals. Analyze client... 

Tafaseel BPO

Dubai
2 days ago
 ...Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound calls, chat and email responses. . Track customer service and conformity as per company policies... 

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC

Sharjah
2 days ago
 ...Contact Center Officer | Nathan & Nathan Dubai Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees... 

Nathan & Nathan

Dubai
11 hours ago
 ...The job posting is outdated and position may be filledOversees contact center quality of the work in-line with quality and performance standards & governing customer interactions and implements monitoring programs. Designs training programs & process enhancements... 

Al Nahiya Group

Abu Dhabi
2 days ago
 ...transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize...  ...any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that connects... 

Talent Pal

Abu Dhabi
2 days ago
~ Contact Center Associate - Work from home Contact Center Associate - Work from home Responsibilities:- Respond to customer inquiries and provide accurate information via phone, email, or chat- Handle customer complaints and resolve issues promptly and professionally... 

Abu Dhabi Global Market ADGM

Abu Dhabi
2 days ago
 ...Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two... 

RemoteWorker US

Dubai
16 days ago
~ Service Quality Officer - Contact Center - Air Arabia Service Quality Officer - Contact Center - Air Arabia Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality... 

Talent Pal

Sharjah
2 days ago
 ...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction. Key Objectives: • Efficiently manage SGE’s Regional... 

Samsung Electronics Company Limited

Dubai
1 day ago
 ...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports Responsibilities: You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and... 

Dubai Airports

Dubai
4 days ago
 ...Contact Center Executive Jobs In Dubai UAE | Aramex For More Top Organization Jobs Click Here We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies... 

Aramex

Dubai
5 days ago
 ...agreed service level targets are consistently achieved in a cost-effective manner. Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-... 

MAJID AL FUTTAIM

Dubai
2 days ago
 ...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi For More Top Organization Jobs: 1- Solution Architect (CRM – Contact...  ...for any one of airline domains such as Commercial, Cargo, and Engineering. Working with business stakeholders and internal and external... 

Etihad Airways

Abu Dhabi
4 days ago
 ...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission. Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals. Analyze client... 

Tafaseel BPO

Dubai
27 days ago
1- Service Quality Officer – Contact Center Job: Full Time Location: Sharjah, UAE Job Responsibilities: Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management... 

Air Arabia

Sharjah
4 days ago
 ...agreed service level targets are consistently achieved in a cost-effective manner. Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-... 

MAJID AL FUTTAIM

Dubai
6 days ago
 ...Project Manager implementation of Genesys Contact Center solutions This is a 12 month contract position Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international... 

RP International (RPI)

Dubai
1 day ago
 ...Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable. Excellent and assertive communications and... 

Dautom

Abu Dhabi
2 days ago