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•Communication Roadmap and methodology: Develop and implement a comprehensive communication... ...methodology that aligns with the organization's customer experience goals and digital... ...customers maximize the value of products and services. Provide guidance on using digital...
...empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.... ...feedback on the efficiency of the customer service process.
Managing a team of junior customer...
...established US based freight forwarding company requires a CUSTOMER SERVICE EXECUTIVE for their Dubai office urgently.
Candidates... ...shipping lines & consolidation.
Candidates should have good communication skills and ability to handle Clients, Overseas Agents &...
...About the job
Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service... ...within a contact centre environment – highly desirable!
Exceptional communication and interpersonal skills
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...the call center that works to understand customer problems and convey them/transfer them... ...work team or department. The Customer Service Executive will act as an intermediary,... ...patient, empathetic, problem-solving, and communicative, ensuring excellent service standards,...
...Understand and fulfill customer needs by providing accurate information and solutions... ...feedback from customers and use it to improve service quality.
Meet and exceed monthly... ...a fast-paced environment.
Strong communication skills, both written and verbal, with...
...We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be... ...experience in customer service
Excellent verbal and written communication skills
Ability to handle customer inquiries and resolve...
...behalf of a luxury design brand, we are now looking for a:
Customer Service Specialist – Middle East
We are looking for a Customer... ...- High school Diploma;
- Bachelor’s degree in languages/communication is desired, as well as specific training on CSM (Customer...
...incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build... ...accounts through open and interactive communication
Provide accurate, valid and complete... .../tools
Meet personal/customer service teamsales targets and call handling quotas...
...and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
Responding efficiently and accurately to... ...Requirements
~ University Degree in Business, Communications or Marketing discipline preferred.
~ Experience...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
The job posting is outdated and position may be filled
candidates has to be from logistic background
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the ...
...AND QUALIFICATION:
Bachelor's degree in a related field.
Proven experience in a customer service or sales coordinator role in FMCG .
Excellent communication and interpersonal skills.
Strong attention to detail and problem-solving abilities....
...Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.... ...and complaints
Follow up on customer interactions
Communicate and coordinate with internal departments
Perform any other...
...The job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies...
Handle all types if SRs logged in CRM queues.
Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training.
Investigate all reopened cases in order to identify gaps for effective resolution.
Assist RMs...
..._________________________________________
Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and develops innovative solutions for highest level of data quality and data...
...incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build... ...accounts through open and interactive communication
Provide accurate, valid and complete... .../tools
Meet personal/customer service teamsales targets and call handling quotas...
...trainings
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and... ...complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to...
...outdated and position may be filled
• Promptly responding to customer queries via email, live chat, video, phone, and social media channels... ...with colleagues and other departments so that products and services can be improved.
• Familiarizing yourself with new products...