...efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer...
HILTON HOTELS
Ras al-Khaimah
23 days ago
...Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling... ...ensure that they enjoy their stay being offered the finest personal service.
To personally greet and escort the guests rather than...
Accor
Ras al-Khaimah
2 days ago
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team...
Serves as the single point of contact and focal point for all operational day-to-day matters with external Government entities such as the Department of Finance, Human Resources Department, Electronic Government Authority
To design, develop and maintain processes to...
MACKENZIE Jones
Ras al-Khaimah
1 day ago
...experiences with the warmest of welcomes
Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments
Establishes and develops personal guest contact, promoting...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
1 day ago
Every day is different, but you’ll mostly be:
~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Acknowledging IHG Rewards Club members and returning guests in person or over the phone
~ Taking, managing, and receiving payments for...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
a month ago
Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest...
RADISSON HOTEL GROUP
Ras al-Khaimah
a month ago
...Requirement details of Director of the Center for Learning Support Services and e-Learning Programs
Job Summary:
The Office of the... ...association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) . The American model of higher education...
American University of Ras Al Khaimah (AURAK)
Ras al-Khaimah
4 days ago
...to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
MARRIOTT International
Ras al-Khaimah
more than 2 months ago
...Group operating across 14 sectors specializing in heavy machinery, industrial manufacturing, energy & utilities, financial services, transport, and hospitality.
Job Context: The service Engineer is responsible for carrying out accurate repairs in the...
Rawaj HCM Jobs
Ras al-Khaimah
5 days ago
...handle the property acting Hotel Manager. Arabic candidates preferred. REQUIREMENTS
This position requires knowledge of hotel services, local events and venues, and transportation options. This role leads other associates by coaching, giving direction and may include...
...Service Advisor – Toyota & Lexus Jobs in Ras Al Khaimah
Job Responsibilities:
Ask Question and record customer requests without delay
Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
Empathize and clarify customer...
Al Futtaim
Ras al-Khaimah
3 days ago
...for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...
Marriott International, Inc.
Ras al-Khaimah
2 days ago
...A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous Food and...
HILTON HOTELS
Ras al-Khaimah
23 days ago
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account...
Anantara Hotels, Resorts and Spas
Ras al-Khaimah
more than 2 months ago
...for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...
MARRIOTT International
Ras al-Khaimah
more than 2 months ago
...with the warmest of welcomes
~ Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments
~ Establishes and develops personal guest contact, promoting...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
a month ago
job Requirements
Graduate, University degree
Minimum of 2 years’ experience in a similar industry, ideally within the UAE.
Thorough knowledge in local customs/port clearance rules and regulations.
GAC Group
Ras al-Khaimah
more than 2 months ago
...rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special...
MARRIOTT International
Ras al-Khaimah
more than 2 months ago
...and beverage outlets and promotions, spa and health club, and other Anantara properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times....
Minimum of 2 years’ experience in a similar industry, ideally within the UAE.
Thorough knowledge in local customs/port clearance rules and regulations.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct...
GAC Group
Ras al-Khaimah
1 day ago
Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as...
...and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service ,particular focus is on the customer, including ensuring guests have everything necessary to enjoy their stay.
• Lead and manage...
Customer Service - Banking required.
Should be ready to relocate to Ras Al Khaimah REQUIREMENTS
Experience: 1 - 3 years . Experience in UAE: experience in UAE required . Education: Bachelor Degree required . Languages: Arabic required. UAE driving license: UAE driving...
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...
Hiring now: Customer Service Manager required. REQUIREMENTS
Experience: 1 - 2 years . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree required . Languages: English required. UAE driving license: UAE driving license is an advantage ....
The company is looking for a very potential candidate who can manage and handle E-Commerce platforms and can functions Business to Business (B2B) and Business to Customer (B2C). He / She undertake responsibilities and manage e-commerce activities. He / She have sales and...
...customers problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service agents.
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by agents.
Resolve...
Customer Service Coordinator required. REQUIREMENTS
Experience: 3 - 5 years . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an advantage . Languages: English required. Gender: female preferred PROVISIONS
Medical insurance provided...
Customer Service Representative
Job Location : UAE
Requirements :
• 6 – 18 months of work experience in working in a call center environment, speaking directly with customers on the via live chat
• Must be able to type 35-40 WPM with 90% accuracy
• Academic...