...Call Centre Manager
Dubai
We are seeking a Call Centre Manager on behalf of a wellknown Ecommerce business at an exciting time of exponential growth. As a Call Centre Manager you will be responsible for establishing bestpractices in a Call Centre of about 25...
...filled
• Lead all communication with Aggregators regarding (Campaigns, offers, Menu changes, Customer issues)
• Support all the Call center staff when needed in their daily duties (Taking calls, punching orders, Resolve customer complaints and escalations)
• Review...
Job Requirements:
Min. experience of 1-2 years in tele sales, customer service, or a related field, preferably in the healthcare industry.
Excellent communication skills, both verbal and written, with a friendly and persuasive demeanor.
Empathy and...
...Responsibilities
Handle inbound and outbound calls in a timely and efficient manner
Provide exceptional customer service by addressing customer inquiries and concerns with professionalism
Record accurate and detailed customer information into...
...JOB SUMMARY / PURPOSE
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison provide...
...Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
Ensuring agents understand and comply with all call center objectives, performance standards, and policies...
...Call Centre Executive Jobs in Dubai | SellAnyCar.com
Responsibilities:
Actively call cold Dealers and make them participate in car auctions.
Achieve calling and lead generation targets.
Should have good convincing and sales ability to close deals.
Answer...
...Call Centre Sales Rep Jobs in Dubai | Halakids Careers UAE
Position: Call Center Sales Consultant
We are looking for an enthusiastic Sales Representative with Call Centre experience to contribute to generating sales and to providing the best customer service as...
...telephonic communication.
Develop long-term contacts through qualitative telephonic discussions and conversations.
Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
Enhance customer satisfaction by...
...Experience Support Team strategy which provides IDP a complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The key focus of the role is to engage with potential and existing customers...
...Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service.
Responsible to communicate with the caller to understand the nature of the issue.
Direct the...
...The job posting is outdated and position may be filled
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions...
...Job Description:
A Call Centre Agent is responsible for handling customer inquiries, providing assistance, and resolving issues over the phone. They serve as the first point of contact for customers and must ensure a high level of customer satisfaction. The agent addresses...
...responsible for achieving weekly/monthly admission target of the centre.
2. You Shall be responsible for delivering impactful sales... ...respective location.
3. You shall make productive house calls .
4. You Shall be responsible for admission process & documentation...
...industry. They are now looking for a Voice agent to join them.
Roles & Responsibilities:
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other products wherever...
...~ Assist in training sessions focused on NPS, CSAT, and the Quality Framework to enhance customer experience and overall contact centre.
~ Share necessary communication emails with the contact centre including the new updates or campaigns/promotions shared by the...
...answering inbound calls,
evaluating problems and complaints of the callers,
providing proper solutions,
responding to the needs of customers, selling and giving information on the products or services,
processing orders, forms, and applications, routing calls...
Call Centre Agent
Job Location : UAE
Requirements :
• Should have experience as Call Centre Agent
• Any Nationals
AED3001 - 3500 per month
...Responsibilities:
Handle inbound and outbound calls professionally and courteously.
Provide accurate information and assistance to customers regarding products, services, and inquiries.
Resolve customer complaints and concerns promptly and effectively.
Process...
...outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives where you will play a crucial role in providing exceptional service and assistance.
Salary 2500 to 3500 plus...
...potential prospect into a consumer.
Build sustainable relationships and engage customers by taking the extra mile.
Back up all the call history details by effectively utilizing the company's call center database.
Offer optimum call support service by initiating...
Identifying operational requirements and opportunities for improvement.
Gathering information by observing workflows, reading company reports, conducting employee interviews, etc.
Determining appropriate methods to analyze operations, relevant information,...
...Handle high volumes of inbound calls and enquiries from numerous channels
Meet our customer SLA’s to ensure customer satisfaction
Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs
Handle calendar appointments...
Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Meeting with project team members to identify and resolve issues.
Submitting project deliverables and ensuring that...
Requirements:
~ Bachelor in HR Management or related specialisation.
~2 - 4 years relevant experience at middle management level associated with Aluminium smelter operations or equivalent preferably working with a multi-national team in an employee / industrial...
...Job description / Role
Call Center Executive Job Description: • An executive is responsible for developing growth in the company through increased sales and customer acquisition. • Your job duties as a business development executive are to connect with potential clients...
...Centre Manager Jobs In Dubai | Nathan & Nathan
About the job
We are looking for aCentre Managerfor the Down Syndrome Health Centre who will be responsible for overseeing operations, ensuring high-quality healthcare services for individuals with Down syndrome, and...
...Technical Publication Centre Coordinator Jobs In Dubai
Description:
To receive, control, update and distribute / publish the engineering and operational technical data to support the maintenance, continued airworthiness and safe operation of Emirates and third party...
...Manager – Contact Centre Jobs in Dubai | Transguard Careers
Job Responsibilities:
Review the overall contact center strategy & develop... ...’ experience in defining and establishing contact centers or call centers in a service-oriented industry
Minimum 7 years’...
...Training Coordinator Jobs In Dubai | The Energy Training Centre
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Arrange required facilities and support for the online... ...participants
Receives incoming customer inquiries and phone calls and responds to requests.
Provide administrative support for...