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About the job
Job Title: Trainer
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to...
...The job posting is outdated and position may be filled
Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
Ensuring agents understand and comply with all...
...Bachelor's degree in healthcare administration, business management, or related field preferred.
Previous experience in a call center environment, preferably in a medical or healthcare setting.
Proven experience in a supervisory or leadership role, with strong coaching...
We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions and...
...We are looking for a competent Call center supervisor to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance along with being on calls as a leader.
An excellent call center...
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence
Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National)
Background Industry: Banking Industry
Job Description
Cost Management and optimization: Develop and execute strategies...
We are hiring: Call Center Supervisor required for a reputed company. REQUIREMENTS
Experience: 5 years minimum . Experience in UAE: experience in UAE is an advantage . Languages: good English required. Gender: female preferred PROVISIONS
Employment visa provided...
Looking for Call Center Supervisor preferable with UAE experience. REQUIREMENTS
Experience: 3 - 5 years . Experience in UAE: experience in UAE required . Education: Bachelor Degree required . Languages: Arabic is an advantage Salary: Negotiable
Call Center Supervisor required. Ones on visit visa can apply. REQUIREMENTS
Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an advantage . Languages: English required, Arabic required. Nationality:...
Looking for Call Center Supervisor preferable with UAE experience.
Should be ready to relocate to Dubai REQUIREMENTS
Experience: 1 - 2 years . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree required . UAE driving license: UAE driving...
Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner.Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
• Troubleshooting customer issues and providing technical support
• Providing excellent customer service and maintaining a positive customer...
...Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call...
A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their teams...
...Responsibilities
Answering incoming calls and responding to customer inquiries in a professional and timely manner.
Providing... ....
Previous experience in a customer service role or call center environment is preferred.
Excellent verbal and written communication...
Has more than 2 years of experience's
Arabic , English speaker
Job Type: Full-time
Experience:
~ Call center in medical field: 2 years (Preferred)
Language:
~ Arabic (Preferred)
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS...
...Job Description
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
Excellent leadership and communication skills, with the ability to build strong working relationships...