Inbound Calls Handling:Receive incoming calls from patients seeking medical and dental appointments.Provide information about available services, appointment availability, and clinic policies.Assist patients in scheduling appointments based on their needs and preferences...
Bachelor's degree or equivalent experienceExperience in customer service, call center, or a related fieldExcellent interpersonal skills, including active listening, empathy, and conflict resolutionFluent in written and spoken English and ArabicProficiency in Microsoft Office...
...We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions,
handling complaints, and troubleshooting problems with our products and services....
...Here is some of what you will do:
Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents.
Provide excellent customer service to all internal and external customers and a willingness to ensure that all...
Responsibilities:1. Handle inbound and outbound customer calls in a professional and courteous manner.2. Provide information about products or services to customers.3. Resolve customer complaints and issues in a timely and efficient manner.4. Maintain accurate records of...
1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the... ...Job requirements:
Arabic & English-speaking candidate.
Prior experience in customer service / call center prefered....
...Looking for a Call Center Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
Respond to inbound calls or emails promptly in accordance with set procedures
Provide required advice to callers as may be required
Respond courteously and solve...
...Must Haves
Minimum of 2 years of outbound call center or telemarketing experience.
Proven track record of successfully meeting sales quotas, preferably over the phone.
Ability to work independently with minimal supervision.
Demonstrated commitment to longevity...
...At Spark Home Health we are a different type of home health company who place patients and families at the center of everything we do. We call it The Heart of Spark . We are proud to be a company that values and prioritizes the importance of:
Relationships – Support...
~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call...
Controller
Job Summary:
We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader...
The Remote Call Center Rep will be responsible for: • Answering incoming customer calls and responding to customer inquiries • Troubleshooting customer issues and providing technical support • Providing excellent customer service and maintaining a positive customer experience...
...Looking for a Call Center Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
Handle customer issues and ensure to meet or exceed call center metrics while providing excellent consistent customer services
Actively listen to callers and confirm...
...team too. To learn more about our culture motivated people and our purpose please visit confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the overall day to day running of the Customer Service Call Centre and support department with...
Answers phones & emails from customers professionally and responds to customer inquiries and complaints.Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge.Provides customers with information on company...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National)
Background Industry: Banking Industry
Job Description
Cost Management and optimization: Develop and execute strategies...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions and...
...Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence
Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution...
...charismatic individual with excellent communication skills to engage with their customers. Responsibilities include handling inbound/outbound calls, providing solutions, and identifying leads. Requirements
Requirements: * Proven success in sales or business development,...
A construction company required energetic Call Center Executive
Job Type: Full-time
Ability to Commute:
~ Abu Dhabi (Required)
Ability to Relocate:
~ Abu Dhabi: Relocate before starting work (Required)
...Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English & Arabic.
Exclusively for UAE National
Job Description
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “...
DUTIES AND RESPONSIBILITIES• Answering phones from customers professionally and responding to customer inquiries and complaints.• Researching required information using available resources.• Handling and resolving customer complaints regarding product sales to customer ...
...Responsibilities
Answering incoming calls and responding to customer inquiries in a professional and timely manner.
Providing... ....
Previous experience in a customer service role or call center environment is preferred.
Excellent verbal and written communication...
Has more than 2 years of experience's
Arabic , English speaker
Job Type: Full-time
Experience:
~ Call center in medical field: 2 years (Preferred)
Language:
~ Arabic (Preferred)
...issues are resolved both promptly and thoroughly .
Provide high class service and support bank different products.
Adhere to call center scheduling and maintain high level of adherence.
Maintain a high knowledge about the banks product and services.
Job...
...Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues...
...The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience. Impeccable personal presentation, patient when dealing with guests, always maintaining a positive attitude, paying attention to details, and...
About the job
Job Title: Trainer
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
• Troubleshooting customer issues and providing technical support
• Providing excellent customer service and maintaining a positive customer...