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...health company who place patients and families at the center of everything we do. We call it The Heart of Spark . We are proud to be a company... ...priorities:
Relationships - “I love the personal experience that staff and families get from a local close-knit company...
Bachelor's degree or equivalent experienceExperience in customer service, call center, or a related fieldExcellent interpersonal skills, including active listening, empathy, and conflict resolutionFluent in written and spoken English and ArabicProficiency in Microsoft Office...
~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the...
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
...time management
Proficient in accounting and tax preparation
Proficient in Microsoft Office Suite or similar
Education and Experience:
Bachelor s degree in Accounting or Business Administration
Ten years or more of related experience
Certified Public...
The Remote Call Center Rep will be responsible for: • Answering incoming customer calls and responding to customer inquiries • Troubleshooting... ...customer service and maintaining a positive customer experience • Documenting customer interactions and updating customer records...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National... ...and employee engagement.
Collaborate with IT and customer experience teams to enhance digital self-service options.
Manage the...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions and...
...purpose please visit confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the overall day to day... ...procedures technology and service to positively enhance our customers experience with DHL.
~ Identify report on evaluate and investigate...
...individual team member. You have a passion for customer service and getting it right for our client/s. You have 3+ years of experience in leading Call Center Team with a mandatory min. 2 years of proven track record in Facility Management sector. Fluent in English, knowledge...
# Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.
# Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction...
Answers phones & emails from customers professionally and responds to customer inquiries and complaints.Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge.Provides customers with information on company...
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence
Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution...
Inbound Calls Handling:Receive incoming calls from patients seeking medical and dental appointments.Provide information about available services, appointment availability, and clinic policies.Assist patients in scheduling appointments based on their needs and preferences...
...class service and support bank different products.
Adhere to call center scheduling and maintain high level of adherence.
Maintain... ...and services.
Job Specification:
Minimum 12 years of experience in call center
Candidates are required to work 6 days a...
About the job
Job Title: Trainer
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to...
...Responsibilities
Answering incoming calls and responding to customer inquiries in a professional and... ...High school diploma or equivalent.
Previous experience in a customer service role or call center environment is preferred.
Excellent verbal and written...
...extroverted.We believe in making our guests happy beyond anything they haveever imagined. We wow them at every turn and create memories thatwill last a lifetime.You will be at the heart of this vision, toconstantly innovate to deliver Amazing Experiences and Everlasting Memories
...Will be responsible to conduct outbound/ inbound calls to potential customers and effectively communicating the benefits of the... ...English/ Arabic/ French
Requirements
23 years of Call Center Experience.
Languages preferred English/ Arabic/ French
Benefits...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
•... ...excellent customer service and maintaining a positive customer experience
• Documenting customer interactions and updating customer records...