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~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the...
...To learn more about our culture motivated people and our purpose please visit confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the overall day to day running of the Customer Service Call Centre and support department with specific focus...
...Efficient and courteous handling of telephone calls, provide necessary information / guidance... ...end of day before forwarding it to the management for review and root cause analysis
4.... ...-speaking candidate.
Prior experience in customer service / call center prefered....
...Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English & Arabic.
Exclusively for UAE National
Job Description
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National... ...Industry: Banking Industry
Job Description
Cost Management and optimization: Develop and execute strategies to optimize...
...email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Meeting daily, weekly, and...
...proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
Lead a team
Manage team & Client related KPIs
Evaluate effectiveness of evaluations
Folllow performance processes
Generate and implement out...
...local, state, and federal government
Performs other related duties as necessary or
Required Skills/Abilities:
Excellent management and supervisory
Excellent written and verbal communication
Excellent organizational and time management
Proficient in...
...Bachelor's degree in Business Administration or a Master's degree.
A previous experience certificate in the position of general manager, executive director, or department manager.
The ability to provide different solutions to the problems internal to the organization...
...Will be responsible to conduct outbound/ inbound calls to potential customers and effectively communicating the benefits of the products... ...English/ Arabic/ French
Requirements
23 years of Call Center Experience.
Languages preferred English/ Arabic/ French...
...Bachelor's degree in healthcare administration, business management, or related field preferred.
Previous experience in a call center environment, preferably in a medical or healthcare setting.
Proven experience in a supervisory or leadership role, with strong coaching...
...Job Information
Lead and manage the sales center operations, including sales activities, customer service, and team performance.
Develop and implement sales strategies, goals, and initiatives to drive revenue growth and achieve sales targets.
Manage and motivate...
...Responsibilities
Answering incoming calls and responding to customer inquiries in a professional and timely manner.
Providing... ....
Previous experience in a customer service role or call center environment is preferred.
Excellent verbal and written communication...
...The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience. Impeccable personal presentation, patient when dealing with guests, always maintaining a positive attitude, paying attention to details, and...
...The unique educational place Unicorn Ecosystem is looking for a manager for our education center to join its cool team!
If you know how to find a common language with people, love children and understand their age-related characteristics, you are not afraid of multitasking...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
• Troubleshooting customer issues and providing technical support
• Providing excellent customer service and maintaining a positive customer...
...what you will do:
Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents.
Provide excellent customer... ...Complete all training objectives specified by management
Here is who we are looking for:...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.... ...company policies and industry regulations in all proposals.
Manage a team of bidding specialists and provide guidance on best practices...
~ Female receptionist
~ Arabic
~2+ years experience and
~ speaks both Arabic and English.
~ please send your cv if you fulfill the requirements
Job Type: Contract
Contract length: 24 months
...Job Description
The DC Technical Manager with experience in people management, technical support as well as datacenter operations is... ...support for the other departments for the smooth running of the Data Center.
He shall physically attend the critical system maintenance...