Average salary: AED20,198 /monthly
More stats ...To learn more about our culture motivated people and our purpose please visit confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the overall day to day running of the Customer Service Call Centre and support department with specific focus...
...Efficient and courteous handling of telephone calls, provide necessary information / guidance... ...end of day before forwarding it to the management for review and root cause analysis
4.... ...-speaking candidate.
Prior experience in customer service / call center prefered....
...what you will do:
Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents.
Provide excellent customer... ...Complete all training objectives specified by management
Here is who we are looking for:...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions...
...email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Meeting daily, weekly, and...
...This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for overseeing the day-to-day operations, maintaining the facility, managing tenants, coordinating events, and ensuring customer satisfaction. The Center Manager will liaise...
...proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
Lead a team
Manage team & Client related KPIs
Evaluate effectiveness of evaluations
Folllow performance processes
Generate and implement out...
...local, state, and federal government
Performs other related duties as necessary or
Required Skills/Abilities:
Excellent management and supervisory
Excellent written and verbal communication
Excellent organizational and time management
Proficient in...
...Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English & Arabic.
Exclusively for UAE National
Job Description
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center...
...Bachelor's degree in Business Administration or a Master's degree.
A previous experience certificate in the position of general manager, executive director, or department manager.
The ability to provide different solutions to the problems internal to the organization...
...Will be responsible to conduct outbound/ inbound calls to potential customers and effectively communicating the benefits of the products... ...English/ Arabic/ French
Requirements
23 years of Call Center Experience.
Languages preferred English/ Arabic/ French...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National... ...Industry: Banking Industry
Job Description
Cost Management and optimization: Develop and execute strategies to optimize...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
• Troubleshooting customer issues and providing technical support
• Providing excellent customer service and maintaining a positive customer...
...Job Information
Lead and manage the sales center operations, including sales activities, customer service, and team performance.
Develop and implement sales strategies, goals, and initiatives to drive revenue growth and achieve sales targets.
Manage and motivate...
...The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience. Impeccable personal presentation, patient when dealing with guests, always maintaining a positive attitude, paying attention to details, and...
...Responsibilities
Answering incoming calls and responding to customer inquiries in a professional and timely manner.
Providing... ....
Previous experience in a customer service role or call center environment is preferred.
Excellent verbal and written communication...
~ Female receptionist
~ Arabic
~2+ years experience and
~ speaks both Arabic and English.
~ please send your cv if you fulfill the requirements
Job Type: Contract
Contract length: 24 months
...Job Description
The DC Technical Manager with experience in people management, technical support as well as datacenter operations is... ...support for the other departments for the smooth running of the Data Center.
He shall physically attend the critical system maintenance...
Call Center Manager with UAE experience required. REQUIREMENTS
Experience: 1 - 2 years . Experience in UAE: experience in UAE required . Nationality: arabic preferred PROVISIONS
Medical insurance provided Salary: Negotiable
...Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing...
...Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
Excellent leadership and communication skills, with the ability to build strong working relationships with diverse...
...Description
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication Scripts when handling different topics.
Identify... ....
Keep records of all conversations in our call center database in a comprehensible way.
Frequently...
...to improve the customer experience.
Actively call cold Dealers and make them participate in car auctions... ....
Monitoring service levels and contact center volumes to make recommendations for real-time queue management.
Responsible for escalating and tracking...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.... ...company policies and industry regulations in all proposals.
Manage a team of bidding specialists and provide guidance on best practices...
~ Area Manager Fulfilment Center Operations
Area Manager Fulfilment Center Operations
You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor...
Call Center Agent Vacancy in Dubai
Responsibilities:
Answer incoming calls from customers and provide accurate and timely assistance.
Address customer inquiries, concerns, and complaints with professionalism and empathy.
Listen actively to understand customer...
Honest and self-motivated Call Center Manager required for a reputed company. REQUIREMENTS
Experience in UAE: experience in UAE is an advantage . UAE driving license: UAE driving license required . Gender: male preferred Salary: Negotiable
...comprehensive service to enquiring customers
Possibly delegating certain customer enquiries to specific teams
Managing a large number of incoming calls and emails
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken...
AED6500 - 7000 per month
...We are currently seeking a dynamic and customer-oriented Call Center Executive to join our team. As a Call Center Executive, you will... ...communications
- Meet or exceed monthly/quarterly sales targets set by management
- Collaborate with the marketing team to develop effective...
...Looking for a Call Center Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
Respond to inbound calls or emails... ...actions taken
Forward requests and unresolved issues to the manager if necessary
Build customers’ interest in the services and products...