...hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary...
...Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest...
Every day is different, but you’ll mostly be:
~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Acknowledging IHG Rewards Club members and returning guests in person or over the phone
~ Taking, managing, and receiving payments for...
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire ...
...To be an ambassador of the Front Office and of the hotel, in and outside the work place.
To always keep the working area clean and... ...Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling...
We are looking for Front Office Manager with previous UAE experience in same role for our 3* Hotel. Candidates must have sufficient skills to handle the property acting Hotel Manager. Arabic candidates preferred. REQUIREMENTS
This position requires knowledge of hotel...
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...
~ Operational Leadership Intern - Front Office
Operational Leadership Intern - Front Office
As a Operational/Leadership Front... ...skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.
Understand and...
Front Desk Supervisor required. REQUIREMENTS
Experience: 5 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree required . Languages: Arabic required. UAE driving license: UAE driving license is an advantage Salary: Negotiable
Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local English- Russian...
...check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and...
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document...
...As a Operational/Leadership Front Office Intern, you would be responsible for:
This is an amazing opportunity to learn and develop... ...within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.
Understand and...
Sales achievement
Responsible for achieving total sales target by brand and by customer on monthly basis.
Executing Sales reports Weekly time tracking and covering assigned area through existing clients
Searches the market and identifies sales prospects.
Maintain...
...Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
Engaging with guests... ...ways to drive revenue from walk-ins and up-selling at the front desk
Training team members on PBX procedures and taking the lead...
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document...
~ Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
~ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
~ Fluency in the local English...
...Director of Revenue at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Hotel: Ras Al Khaimah Resort and Spa (RKTHA), Al... ...and correct data input into the PMS, towards the reservation and front office team
• Drive Market Share and Revenue Performance...
...Job description / Role
We are seeking an experienced and customer-focused Front Office Manager to lead our hotel's front desk operations. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional...
...Human Resources Coordinator at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Hotel: Ras Al Khaimah Resort and Spa (RKTHA), Al Rafaa, Mina Al Arab
We are a people powered business. So, we’re looking for a HR Çoordinator who recognises that culture is...
The primary responsibility of this role is to align the Resourcing activities through structured policies and procedures to ensure the business benefits with motivated talent delivering ‘True Hospitality for Good” and create the right environment in which our colleagues...
Arabic Teacher
Job Location : UAE
Job Details :
• Should have experience as an Arabic Teacher
• Any Nationals
...HR Employee Relations Admin at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Hotel: Ras Al Khaimah Resort and Spa (RKTHA), Al Rafaa, Mina Al Arab
We are a people powered business. So, we’re looking for a HR Employee Relations Admin who recognises that...
...Location: Rixos Bab Al Bahr
Contract:Permanent, Full-time
Our Front of House team are the greatest ambassadors for our resort,... ...Desire to learn, develop and progress within the resort.
~Additional foreign languages such as Russian, Arabic will be advantage....
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation...
...countries in which we operate.
As a Operational/Leadership Front Office Intern, you would be responsible for:
This is an... ...skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.
Understand and...
...customer satisfaction.
Ensure the reservation department and Front Office staff are constantly aware of availability states open, on... ...processing emails.
Ensure that Guest service agents at the front desk are also trained on reservations and checking hotel availability...
...the guidance of senior kitchen staff.
Participate in training programs to enhance culinary skills and knowledge.
Collaborate with front-of-house colleagues to accommodate guest requests and preferences.
Maintain a professional and approachable demeanor when...
~ Minimum Diploma or equivalent, some college preferred
~2 years’ front desk/guest service leader experience
~ Must be fluent in spoken and written English; Russian is an advantage
~ Other languages may be preferred
~ Basic mathematics skills
~ Excellent communication...
Every plate has the potential to create a memory that lasts a lifetime for our guests. To deliver all this and more, we’re looking for a Cook / Commis Chef with a passion for presentation, dedication to flavour and commitment to setting high standards from workspace to ...