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...successful achievements and long-term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud...
~ BSc (IT) Degree or Higher Diploma in Information Technology.
~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.
~ Microsoft...
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
...The job posting is outdated and position may be filled
Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-...
The job posting is outdated and position may be filled
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word...
...Advanced communication skills in English and Arabic.
Knowledge of IT asset policies.
Knowledge of the technical specifications of... ...computers and devices. Familiar with the quality standards of service provision.
Knowledge of computer and hardware maintenance...
...Testing and analyzing IT system and software performance.
Resolving incoming client... ...issues to relevant stakeholders.
Avoiding service interruptions by performing system... ...Documenting processes and maintaining service desk records.
Making recommendations to optimize...
...client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in... ...will primarily be responsible for providing desk stop support - remote and onsite, to all... ...Handling the variety of walk-in requests to the Service Desk in a professional manner.
On-site...
...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance... ...knowledge base by managing the development and communication of IT support manuals, technical notes and articles to clients in line...
...The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
...Key Accountabilities
▪ Respond to Service Desk calls and emails in line with SLA terms.
▪ Log and provide first-level online support for... ...account creation and deletion, setting up and removing various IT services (like domain accounts, mailboxes, Cisco IP phones, Air...
...in Abu Dhabi, by planning the resources required to provide the services needed by central technical support and by developing the knowledge... ...Requirements Academic qualifications - Bachelors degree in IT management, business administration or any other related area...
...practice framework (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT applications... ...Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge...
...pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of contact (SPOC) between a company and its customers, employees and...
...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
Page Service Desk Analyst - YHL Careers Careers loaded
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...Job Description *
A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support...
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you will be responsible for the excellent functionality by managing and maintaining a growing number of Siemens...
...communication skills, including proficiency in email and customer service protocol.
User Support Experience: 5 years of experience in... ...Knowledge of ITIL best practices is preferred, especially in service desk procedures, incident and request management.
Issue...
...programs
• Day to day management and query management system on behalf of all employees within the business.
• Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently
• Provide professional advice and support to...
...Provide top-notch technical support and assistance for computer systems, hardware, and software. Be the go-to person for users facing IT service issues.
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User Support: Respond to user queries...
...About us:
Synergy Associates is an International IT Managed Services Provider (MSP) with offices and clients in London, New York, LA, Dubai... ...when not with clients.
Responsibilities:
As a service desk engineer, you will investigate and diagnose end-user issues,...
...IT Service Desk Analyst Jobs Dubai United Arab Emirate 2023 | Arthur Lawrence
description
Arthur Lawrence is a management and technology consulting firm with expertise in talent acquisition, business process management and digital transformation solutions . We...
...to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised...
...to navigate ticketing systems
Plusses:
Background in customer service/client facing environment
Experience communicating with upper management/C-level executives
IT admin in previous role
Security experience troubleshooting firewalls...
...IT Service Desk Analyst Jobs In Dubai UAE 2023 | Arthur Lawrence
For More Top Organization Jobs Click Here
Description:
Arthur Lawrence is urgently looking for a IT Service Desk Analyst for a client in Dubai, UAE. Kindly review the job requirements below. Your...
OB Hospitalist Physician - $130 to $150 Per Hour
This position will be part of a team of clinicians at the assigned site working together with the support of the team lead, Medical Director of Operations (MDO) and Director of Hospital Operations (DHO) to ensure that...
The job posting is outdated and position may be filled
Assisting the president and the board of directors to design the company's overall mission, values, and strategic goals.
Attending meetings with the board of directors and sharing company information.
Leading...
...engagement, risk management and team leadership within a Managed Service Provider (MSP) environment, perform technical project management... ...includes Initiation, Planning, Execution and Closure of the IT projects across various domains in IT not limited to NOC, WINTEL...
...Administrator HR Service Desk Jobs In Dubai
Job Responsibilities:
Point of contact for all day-to-day operations.
Daily monitoring of Help Desk queries no SLA breech.
Day to day processing of tickets raised on the query management system on behalf of all employees...