{"id":23370,"date":"2020-03-26T00:00:00","date_gmt":"2020-03-25T21:00:00","guid":{"rendered":"\/job-description\/?p=helpdesk-engineer"},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T21:00:00","slug":"helpdesk-engineer","status":"publish","type":"post","link":"https:\/\/ae.jooble.org\/job-description\/computer-and-information-technology\/helpdesk-engineer\/","title":{"rendered":"Helpdesk Engineer"},"content":{"rendered":"\n    \n    <div class=\"wp-block-button aligncenter is-style-fill\">\n        <a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/ae.jooble.org\/jobs-helpdesk-engineer\" style=\"background-color:#035a9e;color:#ffffff;border-radius:3px\" rel=\"https:\/\/ae.jooble.org\/jobs-helpdesk-engineer\">\n        <strong> Be the first to see <br>all new Helpdesk Engineer jobs<\/strong>\n        <\/a>\n    <\/div>\n    \n    \n    \n    <div class=\"wp-block-group has-background\" style=\"background-color:#d0e8f2\">\n        <div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n            <h2 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Helpdesk Engineer Job Description Template<\/h2>\n        \n        \n        \n            <p class=\"wp-block-paragraph\">Our company is looking for a Helpdesk Engineer to join our team. <\/p>\n        \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Responsibilities:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Write training manuals;<\/li><li>Train computer users;<\/li><li>Ask questions to determine nature of problems;<\/li><li>Respond to email messages for customers seeking help;<\/li><li>Install computer peripherals for users;<\/li><li>Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;<\/li><li>Maintain daily performance of computer systems;<\/li><li>Install, modify, and repair computer hardware and software;<\/li><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware;<\/li><li>Run reports to determine malfunctions that continue to occur;<\/li><li>Clean up computers;<\/li><li>Respond to queries either in person or over the phone;<\/li><li>Run diagnostic programs to resolve problems;<\/li><li>Walk customer through problem-solving process;<\/li><li>Follow up with customers to ensure issue has been resolved.<\/li><\/ul>\n    \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Requirements:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Matric essential;<\/li><li>Technical hands-on experience with Microsoft, Windows, Active Directory, Exchange;<\/li><li>1st Line and 2nd line support experience;<\/li><li>Relevant diploma\/degree\/certifications advantageous.<\/li><\/ul>\n    \n    \n    <\/div><\/div>\n    \n    \n    \n    <header class=\"entry-header\">\n    <div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What job descriptions are similar to Helpdesk Engineer?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/ae.jooble.org\/job-description\/computer-and-information-technology\/service-desk-engineer\/\" target=\"_blank\">Service Desk Engineer<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/job-description\/computer-and-information-technology\/helpdesk-support\/\" target=\"_blank\">Helpdesk Support<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/job-description\/architecture-and-engineering\/facilities-management-engineer\/\" target=\"_blank\">Facilities Management Engineer<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/job-description\/architecture-and-engineering\/facilities-engineer\/\" target=\"_blank\">Facilities Engineer<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/job-description\/computer-and-information-technology\/embedded-developer\/\" target=\"_blank\">Embedded Developer<\/a><\/li>\n<\/ul>\n    <\/div>\n    <\/div>\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What jobs are similar to Helpdesk Engineer?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/ae.jooble.org\/jobs-service-desk-engineer\" target=\"_blank\">Service Desk Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/jobs-helpdesk-support\" target=\"_blank\">Helpdesk Support Jobs<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/jobs-facilities-management-engineer\" target=\"_blank\">Facilities Management Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/jobs-facilities-engineer\" target=\"_blank\">Facilities Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/ae.jooble.org\/jobs-embedded-developer\" target=\"_blank\">Embedded Developer Jobs<\/a><\/li>\n<\/ul>\n    <\/div><\/div>\n    <\/div><\/div><\/div>\n    <\/header>\n\n    \n    ","protected":false},"excerpt":{"rendered":"<p>Helpdesk Engineer Job Description Template Our company is looking for a Helpdesk Engineer to join our team. Responsibilities: Write training manuals; Train computer users; Ask questions to determine nature of problems; Respond to email messages for customers seeking help; Install computer peripherals for users; Resolve technical problems with Local Area Networks (LAN), Wide Area Networks &#8230; <a title=\"Helpdesk Engineer\" class=\"read-more\" href=\"https:\/\/ae.jooble.org\/job-description\/computer-and-information-technology\/helpdesk-engineer\/\">Read more <span class=\"screen-reader-text\">Helpdesk Engineer<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-23370","post","type-post","status-publish","format-standard","hentry","category-computer-and-information-technology"],"_links":{"self":[{"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/23370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/comments?post=23370"}],"version-history":[{"count":0,"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/23370\/revisions"}],"wp:attachment":[{"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/media?parent=23370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/categories?post=23370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ae.jooble.org\/job-description\/wp-json\/wp\/v2\/tags?post=23370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}