IT Supervisor Job Description Template
Our company is looking for a IT Supervisor to join our team.
Responsibilities:
- Record all issues that arise and advise the IT Manager of any issues that need further attention;
- Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements;
- Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages;
- Recommend system improvements to the IT Manager.
Requirements:
- Bachelor of Science/Arts Graduate: Computer Science, Computer Engineering, Information Technology, and related courses;
- Hands-on experience with Windows/Linux/Mac OS environments;
- Good understanding of computer systems, mobile devices and other tech products;
- Computer maintenance;
- Familiarity with remote desktop applications and help desk software (eg. Zendesk);
- Current technical skills and knowledge of technology;
- Computer Troubleshooting;
- Linux;
- Active Directory;
- Experience of all Microsoft systems;
- Ability to provide step-by-step technical help, both written and verbal;
- MS Office;
- Able to interrelate and maintain good working relationship with all departments in a corporate environment;
- Experience of hotel applications, such as Fidelio and Micros, preferred;
- Oracle Database.