The Internal Communications Manager utilize bulletins, email, teleconferences, or newsletters to ensure effective communication. Manages and coordinates company publications of organizational policies and procedures. Being an Internal Communications Manager typically reports to a head of a unit/department. May require a bachelor’s degree. The Internal Communications Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Internal Communications Manager typically requires 3+ years of managerial experience.
Internal Communications Manager Job Description Template
Our company is looking for a Internal Communications Manager to join our team.
Responsibilities:
- Deliver the Employee Brand through effective marketing and communication platforms, campaigns, concepts and plans;
- Manage day-to-day operational aspects of projects and provide regular feedback to all parties involved in project;
- Implement and manage project changes and interventions to achieve project outputs;
- Demonstrate innovation and creativity in effectively managing processes to quality standards;
- Provide project/campaign/activity results & measurement to evidence business impact;
- Scope, gather and manage relevant content & documentation required to support content development;
- Manage and provide direction on partner budgets;
- Develop and manage optimal channel implementation plans and executional approaches. Develop timelines and templates for each communication project;
- Apply insights to develop strong platforms for messaging;
- Provide regular reports and feedback to associates, partners and colleagues that demonstrate insight, analysis and solutions;
- Define project tasks and resource requirements and develop full scale comms project plans;
- Manage expectations of business and /or country project teams, providing direction and support;
- Ensure a seamless communications process for all stakeholders throughout a project.
Requirements:
- Knowledge of marketing and communications standards and practices at Standard Bank an advantage;
- Creative brief writing;
- Good budget understanding and management skills;
- Understanding of the business processes within Group structure an advantage;
- Experience in managing external suppliers (agencies, production houses, etc.);
- Marketing, advertising and communications processes;
- Sound, ongoing knowledge of the technology behind communications channels/platforms and a proven ability to apply this;
- Communications project planning;
- Computer literacy;
- A proven ability to manage projects and events that deliver tangible outcomes, under pressure and to challenging deadlines.