E-commerce Manager manages the development, release, and maintenance of Web applications, systems, and services that support company’s E-commerce business strategy. Reviews emerging technologies for impact to current operations and recommends changes that will enhance or improve existing E-commerce efforts. Being an E-commerce Manager monitors site traffic and analyzes user behavior and feedback to continuously improve usability and enhance the impact of the organization’s E-commerce platform. Guides the team responsible for web page design, development, and security. Additionally, E-commerce Manager requires a bachelor’s degree. Typically reports to top management. The E-commerce Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an E-commerce Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
E-commerce Manager Job Description Template
Our company is looking for a E-commerce Manager to join our team.
Responsibilities:
- Ensure all stores run 24/7 ensuring any technical issues are resolved seamlessly;
- Manage the delivery of exceptional customer service;
- Implement and develop successful digital advertising and search campaigns to increase traffic, conversion, and repeat purchasing;
- Responsible for online sales channel performance, monitoring, analysis and reporting;
- Manage all social media channels and web stores;
- Meet and exceed online store sales targets;
- Manage e-commerce team and external contractors to ensure best practice delivery to deadline and budget.
Requirements:
- Product Management;
- Communication skills;
- Excellent organizational and administration skills;
- Must have at least 2 years Online Sales Experienced & Digital Marketing Background;
- Strong analytical and planning skills;
- Must be flexible in working hours (online on Sundays to cater to inquiries);
- Excellent problem-solving skills;
- Experience in digital media platform and online shopping flatforms (Lazada, Shopee, Facebook, Instagram, Twitter, YouTube, etc.);
- Selling;
- Social media Management;
- Sales and Marketing Knowledge;
- Proactive approach to meeting deadlines and targets;
- Good communication and presentation skills;
- Time Management;
- Must be willing to be assigned in Quezon City.