Community Manager

Community Manager Job Description Template

Our company is looking for a Community Manager to join our team.

Responsibilities:

  • Build relationships with customers, industry professionals and journalists;
  • Respond to customers in a timely manner;
  • Monitor, track and report on feedback and online reviews;
  • Liaise with Development and Sales departments;
  • Coordinate with Marketing, PR and Communications teams;
  • Organize and manage events to boost brand awareness;
  • Stay up-to-date with digital technology trends;
  • Provide engaging text, image and video content for all social media and professional accounts;
  • Set, plan and implement social media and communication campaigns and strategies.

Requirements:

  • Hands on experience with social media management;
  • Knowledge of online marketing;
  • Ability to respond to clients concerns/inquiries within SLA;
  • Attention to detail, critical thinker, and problem solver;
  • With Driver’s license;
  • Excellent written and spoken communication skills;
  • Marketing Communications;
  • Sales and Marketing Knowledge;
  • Social media Management;
  • Interpersonal skills;
  • Creativity in generating new leads;
  • Negotiation skills and commercial acumen is desired;
  • BS degree in Marketing or relevant field;
  • Facebook Ads;
  • Communication skills.