Operations Specialist I through the use of relational databases and other reporting tools, compiles data pertaining to the effectiveness and efficiency of the organization’s internal processes. Prepares reports for management review. Being an Operations Specialist I may require a bachelor’s degree. Typically reports to a supervisor. To be an Operations Specialist I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Operations Specialist Job Description Template
Our company is looking for a Operations Specialist to join our team.
Responsibilities:
- Figure out the logisticsof how many drivers are needed where and when;
- Develop and execute strategiesto keep the churning rate at minimum levels;
- Analyse data– you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers;
- Support all Bolt’s business operations in Cape Town.
Requirements:
- Strong experience in demonstrating numerical acumen, problem solving and analytical skills;
- Experience building tech documentation;
- Grit. You never hesitate to roll up your sleeves and seek something hands-on, you persevere when others fall away;
- Knowledge of project management;
- You’re a great communicator;
- You’re passionate about new technologies and ride-sharing;
- SQL knowledge is a plus;
- Must also possess at least a Bachelor’s/College Degree in Industrial Engineering or any related course;
- Agile cultural background is recommended;
- Data-driven mindset. Able to run reports (csv files);
- Bachelor’s degree;
- Able to work with minimum supervision;
- You have a data-driven analytical mindset(Excel skills);
- Excellent written and verbal communication skills;
- Graduate from a top university: Engineering and Marketing preferable.