Director of Banqueting Job Description Template
Our company is looking for a Director of Banqueting to join our team.
Responsibilities:
- Optimise sales and contain costs, identifying any areas for action;
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers;
- Evaluate guest satisfaction levels with a focus on continuous improvement;
- Recruit, manage, train and develop the Front Office team;
- Maintain exceptional levels of customer service;
- Manage staff performance issues in compliance with company policies and procedures;
- Comply with hotel security, fire regulations and all health and safety legislation;
- Propose ideas to build the range and quality of Conference and Banquet;
- Ensure communication meetings are conducted and post-meeting minutes generated;
- Manage all Banquets/Events;
- Ensure staffing levels meet business demands;
- Ensure training is carried out on an ongoing basis.
Requirements:
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty;
- Exceptional leadership skills to create a winning team;
- Strong knowledge of hotel/leisure/service sector;
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre;
- Exceptional communication skills.