Concierge Supervisor
Full-time
AccorHotel
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Handle special requests ensuring prompt and efficient service.
- Manage VIP guest experiences ensuring their expectations are exceeded.
- Address guest concerns and resolve complaints professionally.
- Maintain an updated knowledge of local attractions events and services.
- Collaborate with hotel departments including front office and guest relations to ensure seamless service.
Qualifications :
- 3-5 years of concierge experience with leadership skills
- Strong knowledge of local attractions and services
- Excellent communication and problem-solving abilities
- Proficiency in hotel management software and multitasking
- Have great attention to detail.
Additional Information :
- Be reliable and well groomed.
- Be a strong team player with excellent communication and interpersonal skill
- Holder UAE Drivers license is an added advantage
Remote Work :
No
Employment Type :
Full-time
Vacancy posted 16 hours ago
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