Security Supervisor

Responsibilities:

• Oversee and manage on-duty security personnel ensuring high performance standards and adherence to hotel policies.
• Maintain a balance between effective security measures and unobtrusive service promoting a gentleman rather than officer image.
• Ensure the safety and security of guests staff and hotel property.
• Conduct regular patrols and inspections of the hotel premises including checks on security equipment and systems.
• Lead investigations into security-related incidents prepare reports and take appropriate action.
• Train and mentor new security officers including regular updates to standard operating procedures.
• Maintain discipline within the security team and address any misconduct or performance issues.
• Collaborate with other departments to enhance overall guest experience and hotel operations.
• Participate in special functions or operations for VVIPs and high-profile events.
• Keep management informed of all security matters affecting the hotel.
• Attend and contribute to departmental meetings and training sessions.

Qualifications :

• High school diploma or equivalent required.
• One to two years of customer-facing experience preferably in a hospitality or upscale hotel environment.
• Prior security or law enforcement experience preferred.
• Knowledge of security protocols legal guidelines and reporting standards.
• Strong observational communication and problem-solving skills.
• Ability to remain discreet and maintain confidentiality.
• Positive professional and approachable demeanor.
• Ability to work independently and in a team-oriented environment.
• Physical ability to stand or walk for extended periods respond quickly to incidents and perform duties that include bending climbing carrying pushing and pulling.
• Must be fluent in English (written and spoken); additional languages preferred.
• Flexible availability including weekends and holidays.

Remote Work :

No

Employment Type :

Full-time